I had a fantastic stay at this hotel! The staff is truly outstanding, especially Mr. Mike, who went above and beyond to make my experience memorable. Their service is top-notch—every request and assistance was promptly taken care of with a smile. The breakfast was excellent, offering a great variety and quality. My room was comfortable and well-maintained, making my stay even more enjoyable. Highly recommend this hotel for anyone looking for exceptional hospitality!

I have no complaints or negative comments about Sonesta ES Suites.

Location; friendly staff; clean; great price

Can’t think of anything

1) Staff top down and bottom up was excellent 2) Room was very clean, quiet and spacious 3) they met all of our requests and expectations before check in, during and after 4) despite pets, we never saw any or had any issues 5) breakfast buffet was elaborate compared to most hotels 6) all public spaces were clean and well maintained 7) pool area was enjoyable, guests were considerate of noise etc. 8) great location for Scottsdale and close to Phoenix

just had to have shampoo changed out; had a strange smell; they accomodated at check out

Staff went over and beyond... No doubt! The location is 20/10. The pool was amazing. The room is a little bit outdated and the shower pressure is very weak but ... It still has its own climate and we enjoyed a stay! The laundry room was a big bonus!

The breakfast needs more variety - tacos for 7 days was too much! Some ham/cheese would be nice (to make sandwich) with different fresh fruit (not just/only banana) and different flavours of yogurts.

How spacious the room was, and felt like a proper studio.. Had all the requirements for my stay

The washing machine and dryer were always busy with people stuff that just took their time to get their laundry out of it. It is a bit frustrating as they would use 2 machines at the same time

good value, comfortable and quiet, wonderful free breakfast

the facility is clean and well maintained but is showing a little age

Hotel was very clean. Location was great with restaurants and grocery/drug stores nearby. The breakfast was better than expected with a good variety of hot and cold items. The staff at the front desk and in the breakfast area were extremely attentive, friendly and helpful.

We were there over Super Bowl weekend and ended up watching the game in our room. A larger TV with better resolution would have been nice. But all in all that was the only thing we would suggest!

The location is wonderful! Very convenient to food, shopping and anything you would need was within walking distance or a very short ride. Excellent accomodations - clean, spacious with a great kitchen & amenities! Staff was friendly and helpful. Ample parking. We would stay again.

Upon check-in, I was advised that there is a fee for parking. I questioned since this was not noted when booking. They agreed to waive the fee wirhout issue. The free breakfast was terrible. The hot options was microwave prepackaged foods which was disappointing. However, food is nearby even across the street so not a big deal. Despite these few things, it's a great place to stay. I hope they decide against parking charges, that would change the choice of staying here again for us.

Staff were very accommodating. Had difficulty getting Wi Fi hooked up and desk staff tried and couldn't get it working so they got their IT team to do it no problem. They were super friendly with everything. The price was exceptional and when I mentioned this to friends staying at the Hilton for the same conference, they we all saying " I wish I had known". So I did lots of advertising for Sonesta. Was able to check in at 8:30 am and also take advantage of breakfast.

Nothing.

The location is in a really nice, clean & beautiful neighborhood. The breakfast was really tasty & warm with many choices to choose from. We also have extra hour for late check out. Ty

I asked d female staff politely during breakfast to please refill d hot water jug for d tea but she gave me a grim look. Although d jug was refilled after