The staff and reception were very welcoming, the room was clean and the decor was pretty. The breakfast was excellent; very abundant and tasteful. In the evening, the breakfast room turns into an Asian restaurant and the food was exquisite.

It's a 30 min tram ride away from the city centre, and 10-15mins away by taxi. The transportation was very efficient and the rides both by transport and taxi were pleasant, but for someone who just wants to set foot from hotel to the city it might be something to reconsider

Nice, clean room. Good location (close to ZOO,.Park and Hala Stulecia). Good breakfast and kids under 5yo Eat for free.

However there was a fresh air fan in the room (not the A/C) which was all the time on (could not be switched off) and the grille was located on the wall blowing cold air directly towards the bed (pillow area) it was very cold. Additionally the Staff at the reception could be more proffessional as there was few guests in and out and the reception Staff was not at the reception desk, the (two Young girls) we're sitting on the sofa watching something on the phone - not very proffessional.

Cozy and comfortable room with cute animal decoration. Good location next to Wrocław Zoo, direct tram connection to the city centre. Biedronka grocery store next to the hotel. Every room has its own internet wireless connection, which works only if you switch on the TV. But it works well and the service is strong. There is Asian restaurant in the hotel (the same where breakfasts are served) and it offers really delicious meals.

Breakfast was not included in the price of accommodation. We paid extra for breakfast the first morning. The breakfast offer was insufficient compared to price, there were almost no sweeties, could have been wider offer of vegetables and fruit. The second morning we didn’t have the breakfast in the hotel anymore and we went to a nearby café.

The room is quite large, well-equipped, and has a very nice zoom-like design. There is a restaurant where you can find affordable dinners. There is a market just below the hotel.

The Internet connection in the room was a bit problematic because the internet router seemed to the TV and if the TV was not turned on there was no internet. And the TV is closed after 45-60 mins and you have to turn on it again to have an internet connection.

I liked the comfort of the entire room, especially the bed. The bed was amazing. The whole hotel is pretty modern, which gives it a nice atmosphere. The staff speaks good english and was very helpful in any way.

The TV is not a smart TV, which would not be an issue, but its connection was also quite laggy. In the bathroom the showerhead looks futuristic, but it's actually less usable than some random cheaper one. The air conditioner was loud so we turned it off, but it was still pretty audible (probably air conditioning for another room).

The room is big, clean, and unique. The balcony was a great feature

The reception staff ignored you. Every time without fail. Coming into or going out of the hotel the staff would not acknowledge you were there. We could have danced naked and they still wouldn't look up from what they were doing. It doesn't cost anything to say hello. This wasn't just because I am British, my wife is Polish and she was ignored as well

The room was very spacious and clean, lovely terrace when opening the room windows. Staff were friendly and welcoming, explained what day we would have our room serviced etc. Within a 5 minute walk there is a great tram service in to the city centre.

Was surprised there was no wardrobe only shelves and a coat rack so not great re hanging certain clothes up. Also the size of the bathroom is fab but why such a small corner shower?

The location is superb - right next to the zoo, near the Japanese garden and centennial hall. City centre is about 25 minutes walking distance from the hotel. The room was spacious as well as the balcony. It was convenient for a two nights stay and if you want to explore that part of the city.

You could easily hear tv and people talking next door through the walls.

Great location! We went for big party at Hala STULECIA just 10min slow walk , ZOO is around the corner and few more attractions nearby;)) 👍 Stuff very nice and helpful (inf options with parking perfect ) , room size ok , normally equipped and surprisingly quiet (triple glass windows there). Thick carpets at corridors . Nice Asian restaurant the same hotel floor open late ;) good Costa coffee on terrace ;)) Overall hotel standard simple VERY good !

Value for money, clean and modern design. I went prepared from previous reviews etc the rooms are not cleaned every day , so it was something that I didn't expect to happen and because of that I haven't been disappointed. Also about the WiFi connection, a bit weird but again no issues. Just open the TV at channel 60 and find the user name / password. Keep the TV ON as long you want to be connected.