Food and staff atention

The facility is remodeling and the elevator is not functional

Location and sea view

Recepción people were really nice and helpful,

The property needs a lot of work, looks now old, and poorly maintained, it was supposed to be a 4 starts hotel, this is my second time in this hotel, first time 10 years ago, was nice, modern. My room was comfortable, a bit dark, the bathroom was old, not enough towels, not shampoo ( we had to ask for). I was with a kid, and they were fixing the elevator and it was cables all over the floor , a bit dangerous for a kid. I can’t complain about the attention because the people was nice, attentive, they try their best.

Cleaning staff and some employees in front desk

Place is falling appart and poor upkeep. They had one small very old hair dryer for the entire hotel. Took 3 days of constantly asking to finally fix my hair. No toiletries, no coffee maker/ tea available in the room. Too expensive for what they offer. Bfast was too blended and no variation.

Drinking water was not provided free. The bath room has a sign saying the taps did not provide drinking water. The internet was spotty. I've stayed in San Andreas before. There are at least a few hotels that provide better value for money. I am unlikely to stay at the Lord Pierre Hotel again.

The only good thing about the Hotel was the staff, and the location. Everything else was really bad

Room was not ready, and reservation was for the wrong amount of people . I was told that booking .com reserved for two instead of three people . They did accommodate us , however the room had been slept in, the AC did not work, had to ask many times for clean towels , and an iron. Breakfast was not good . No electricity or water on one day. Had to wash up with bottled water .

Not much to like ..

No water most of the time.. elevators out of service.. general conditions of this hotel is very poor..

The location and the staff were great

The hotel is dirty and old. Cleaning was optional I think in this hotel. Badly in need of a make over and better facilities. Breakfast was poor with no flavour. Wifi was useless and that was when it worked.

Staff was helpful and nice. But management was horrible and not friendly. (They should set the example for the rest of employees) so change the management. Location is very good.

Rooms everything is broken and dirty.

Location

Room looked super old and dirty. Mold everywhere. The room smelled damp. Balcony was impossible to use