Breakfast was great. Hot omelets, sausage, waffles, bagels, cereal and much more. The staff was awesome. Everyone was extremely friendly. I especially liked Yolanda. We were also impressed with the HONESTY of the housekeeping staff. My husband inadvertently left his cell phone. They found it and called my phone to let us know. We were already two hours away so we told them we would pickup on our way back home (in 8 days). She told us she’d put our name on it and put it somewhere safe. When we returned to pick it up, she had it wrapped up with our name and info on a paper surrounding it. The room was nice as well. Big screen TV and Wi-Fi worked well. All the amenities you can think of.

Well, the water heater was out when we were there, but we were given a discount for the inconvenience. Stuff happens and we made it work. I heated 3 cups of water in the microwave and dumped it into the ice bucket and then added cold water to balance out. I have short hair (so I get TERRIBLE bed head) and was able to wash it in the sink. My husband poured it over, I lathered up and then he poured to rinse. The only other thing was the bed was too firm for my liking. I’m accustomed to a Sleep Number bed so that is probably why any other bed is too firm. I would have given this a 10 rather than the 8 had the water heater been working.

breakfast was excellent. room was perfect. needed a roll a way. was delivered immediately and we were moved to a room that would accommodate the rollaway without additional charge.

no complaints

The staff were very nice and the place was clean and yes I would stay there again. The breakfast was very tasty .

Bathrooms are tight, and the walls are thin. You could hear your neighbors havingdisagreements

Hampton Inn beds are always comfortable, the showers are always nice and I always have professional & friendly staff members

The bathroom faucet was broken/ loose. The TV remote had buttons that didn't work

The room size and the setup.

The renovations we weren't aware of and there was alot. Painting scraps everywhere etc.

it was great however we called for extra towels before 9pm and they were not able to bring them to the room we had to go get them ourselves from the front desk we booked the room for four in advance they could have put a towel for every one in the room

Nice location near downtown. Easy access to many services.

no problems encountered

Close to family; the staff were great. Kiki was very understanding of my situation and addressed the issue w/o hesitation! Kiki was amazing and I was very grateful! I was in town for my Uncle’s funeral service.

The staff was friendly the facility and room were clean and well maintained.

The bed was harder than Chinese Arithmetic.

Because of a funeral and burial, we were given an hour late check out which was so helpful. Breakfast was better than I have had at other hotels. I felt safe.