Staff were better than my family. Real human beings. This is Sonoran hospitality, I want to specially thank Giselle in the front desk ,amazing!! Benjamin,Gabriel and Isaura went above and beyond our expectations

Walking in the room on the first day,a got a small thorn in my heel,being diabetic is a concern. Please vacuum the rooms slowly and through the whole room.

The staff is super responsive. Especially Mariam and Manuel. They responded quickly to all of my questions and concerns. As a former hotel worker myself, it is important for me to know that the staff provides excellent service.

I would have loved to see bacon at the breakfast bar. But that's because I'm from the American South.

Room was very good, shower area was exceptionally great after a long drive. Parking for handicap and front doors that open automatically. We ate with our dog in the lounge area, which gave us comfort of not leaving him.

The front desk staff were excellent! So helpful and friendly. I love the dog-friendly policy for $20/pet. And the convenient location next to a shopping center with a supermarket. This is a clean, thoughtful property with an optimal location off the 15 for long-distance road trip travelers. Other bonuses: quality bedding, spacious, new rooms with seating area, quiet rooms, and high-end shampoo/conditioner/body wash dispenser in luxurious shower/bathroom.

As in much of Mexico, the lobby level had a slight odor from sewer gases. And the food in the lobby restaurant seemed expensive given the quality. $40/2 people. More US prices than Mexico prices.

Clean,comfortable,great hot breakfast. Friendly and kind staff!🙂

Ice machine out of order. Resturant did provide ice.

Awesome hotel. Staff was great.

Parking lot to small. Has to park across the street . Not in hotel property

This was the perfect place after a long day of travel. Very pet friendly, beautiful swimming pool and terrace, wonderful bar/restaurant with great beverage and food options. The staff was all seemingly bilingual and very friendly and helpful. It was so nice to arrive after having a long travel day and not have to leave the property for food/beverages. The beds were comfy and the water pressure was great. Everything was clean and it definitely exceeded my expectations.

There was nothing that I didn't like!

Fernanda at the desk was amazing! Front staff was very helpful. I locked myself out of room a few times and they were very helpful

The whole property set up

N/a

In hotel was pleasantly , as in house.. Sorrow, that I spended in work a lot of time. To seeing in soon. :)