A lot of history and character. Ideal location. Very good breakfast.

The mixer in the bathtub didn’t work. There is no coffee machine. The decoration apart for the bathroom old in general. The building is under external renovation since at least two years.

The location was excellent

I do not think the Breakfast has the choices or value for money

Beaux Arts-era gem 41 stories tall and chock full of historical interest. Delightful plus was the Santa Maria Novella Farmacia/perfumery in the lobby! Service was outstanding both at check-in and in Sunday room service, which was one of the most scrumptious hotel breakfasts I've ever had. Wonderful location on 61st Street and 5th Avenue for Central Park and The Gilded Age fans, right across from the storied Plaza Hotel, Bergdorf, and the Paris Theatre. Great subway access across the street and not far at all from some of Manhattan's greatest museums.

No complaints, although I'd point out that there is currently sidewalk or utilities work going in right in front of the hotel on the 5th Avenue side. Also was a bit disappointed that the Florentine perfumery in the lobby was not open on Sunday as I had hoped to load up before I left.

Location perfect, staff wonderful, (especially the concierge), breakfast outstanding. The hotel is beautiful, but the room was a little bit disappointing. We paid for a park view, but you could only see the park from one side of the room and not from the bed. Only city view visible from the bed, so that kind of dashed my dreams of lying in bed with a beautiful park view for a relaxing morning. When I asked to be moved, they said that all the rooms are like that, (facing the same direction) and would not show us any other room. I would bet that is not actually the case, as in most hotels the rooms are back-to-back (beds facing in opposite directions). On the other hand, they were very nice in the restaurant about giving us breakfast late as we had arrived very late at night and needed to sleep in. Overall, we still loved it and would stay there again as it was such a great location, quiet and elegant, and the concierge suggested great places for lunch and dinner and activities.

The bed was too soft, it hurt our backs. We asked for a firmer mattress after the first night and they said they changed it, but it was still too soft.

Location is perfect, old-world charm, room service was quick, staff very friendly, seemed very secure. Nice rooms - my basic room on the 11th floor even had a view - not Central Park, but not like an inner court yard, which I had expected! Beautiful flower arrangements anywhere - even in the bathroom!

The “moderne” design of the restaurant didn’t quite match the old-world charm of the hotel in general! What I did absolutely not. Find acceptable was to be woken up at 8 am by the room 10 feet from me was being renovated, and for four hours till. I was meeting a friend, I had to listen to incessant drilling, hammering, banging. However, the manager of the hotel was very apologetic and I was refunded for that night, which I thought showed consideration and the attitude that the guests come first!

Loved everything about The Pierre! The staff is next level attentive! Our room was dreamy and perfect for an amazing mother/daughter birthday weekend! Food at the Perrine was exceptional! The location is absolutely perfect especially if frequenting the park or museums is on your itinerary. The real stars of The Pierre are the lovely employees! Special shout out to Denis (doorman), Kahdi (elevator attendant) and Seth (the driver) you all made my sweet daughter feel like a princess!! Every single person we encountered during our stay at The Pierre was extremely kind, thoughtful and so welcoming. We were celebrating my daughter’s 11th birthday and the entire staff went out of their way to make her feel celebrated! The Pierre will forever be our hotel when we visit NYC! Thank you for a memorable stay!

Nothing

The location was great to get to Central Park. Room and bedding were super comfortable. The concierge was friendly and helpful in making reservations and providing recommendations.

A la carte breakfast menu is restrictive, e.g., choose either fruit or fruit juice in the continental breakfast. There were no tea and coffee facilities in the room, and these had to be called for. The in room dining then said we could choose either tea or coffee but not both for the both of us, so my hubby and I went with tea....

We have stayed at the Pierre every time we visit America, we always make it our first stay, it feels like home! All of our stays have been great , this trip was exceptional, we had a family group and we had booked two rooms to accommodate us all, The Manager introduced himself and very kindly decided to allocate us the most amazing family suite on the 6th floor, it was an absolutely incredible set of rooms, my children joked it felt like the White House! The proximity to Central Park is another key feature for us. We love to walk a lot and we couldn’t be closer than when we stay at the Pierre. At the hotel, as always, our dear friend Khayde was there with a beautiful smile and welcome to the white glove lift service. She is a real treasure! Nothing was too much trouble for the reception staff they provided water and snacks for the children, it is all just so perfect! We even had a trip in the house car one evening to take us to a meeting at the MOMA. My wife and I dined in Perrine which was also superb. The Pierre really is the best hotel of all the hotels we stay in, we are on a 30 day tour of the East Coast and nothing is able to compare so far. Thanks again to everyone at the Pierre family! We will be back, Thanks

nothing it’s perfect!

As a young girl (20) travelling by myself I felt so safe in The Pierre. The staff could not have been kinder or more accommodating. The bedroom was beautiful and spotlessly clean. The bed was so comfortable and plush. The property is so central and luxurious located right beside central park on the start of the upper east side. The met museum is a five minute walk away as are so many other sights. It is expensive but you get what you pay for which is safety, convenience, and luxury. I would also like to say how kind in particular the lady who cleaned my bedroom was Chime was her name I believe.

Nothing

Location, very comfortable bed, they changed our room because of the loud working airconditioning after we declared our uncomfortable night. Very nice staff.

First night we checked in very late at 2:00 am, very tired and room has a smell (I think this is a hotel smell though, the windows cannot be opened and no fresh air)and very loud aircondition plus they haven’t left any complimentary water in room, (the next day we asked for it). We couldn’t slept well despite how tired we were. Anyway they changed our room