I loved the location. The food was good and the rooms were maintained at high level of cleanliness. Big up to the housekeepers.

The breakfast. Consider having options outside buffet, so that one has choice of selection and can also pay for it.

The place is good,we paid for breakfast we took!

Well cooked food and fresh all the time

The property offered a resort style hotel stay at an affordable price in Mombasa. The Nyali Centre Shopping Mall is located a few blocks away from the hotel and provides easy access to supermarkets, banks and stores. The bar beside the pool was a relaxing setting and the service was attentive, with delicious food options offered. Staff at the property were welcoming and helpful, although a better explanation of the property's facilities upon check-in would have been welcomed.

The included breakfast was quite minimal and on some days offered cooked items from the kitchen, but not on other days. In the room, the pillows were too small and unsupportive. The hot water in the shower becomes hot, but takes some time to run.

How nice the staff were, How clean the place was,and how quite the area was.

The images on the app were completely different then were I was staying. The house is kinda old

Breakfast was extra and expensive. I thought it was included. The pool and pool area was lovely. As is the bar area. The rooms are good as well but no remote for the Airton. Had to ask for a kettle, microwave. Pot's pans knives. Glasses, washing up liquid. Towels. They don't want you to cook basically

The grumpy bar staff. No change, no energy

Pool and bar

Bathroom facilities could be upgraded, no hot water.

breakfast good, bar ok, nice garden and lots of trees and flowers

first night we had to change 2 rooms, aircon not working then no water in shower twice. all the time water problems. Hotel old....

A deep renovation is needed in the bathrooms. Chambres have air-conditioning, but the mattresses are wood. The kitchen was made to not be used. Missing the basics. The price paid for the night is too high regarding the quality for the apartment

Location

I definitely don't recommend it. Despite the trip together, we got rooms very far from each other with completely different standards. In one room we noticed holes in the door (as if someone was trying to break in). The door didn't close completely, it knocked at night, we didn't feel safe. There was a kettle in one room, not in the other. There are mice running in the corridor, which are probably in a larger flock in the attic. Neutral hotel staff (they don't talk, they don't say hello, the security lets everyone in). The balcony doors do not close, one of them had a broken glass. The windows in the bathroom cannot be closed. We only hit the hot water once, which also stinks a lot. The mosquito net does not close completely and has holes. During our stay, it was not cleaned once.

Poor breakfast offered at extra cost

The joint twin was uncomfortable, bathing towels were small and too old. Utensils were scarce.