Location! Room size was perfect. Smallest double bed I have ever seen though. More like a twin. But was comfortable.

The air conditioning unit would not work even though the front desk reset it a few times. Room was very warm. The fire alarm kept going off. The last time it woke us up and we had trouble getting back to sleep. We were told they were testing the system. At 10pm? Also, breakfast did not have very many choices. The bacon bits were dried out. There were no eggs at 7 am but did see scrambled eggs at 8:30. Oatmeal was a liquid soup. Pancakes were dried out like they had been reheated. The fridge in our room never did get cold and we had to throw away our food from Lucille's BBQ that we wanted to have for lunch the next day. We were not told the hotel was being renovated and that there was limited parking.

The beds were very comfortable! They are under construction so our TV didn't work so well . The tub didn't drain very well either . But all in all it was a very nice place to stay!! We had a mix of very pleasant persons at the desk and then some that weren't so happy . Remember being on your phone when a customer is speaking to you , isn't very professional! I cannot wait to see the total remodel!! We will be back! Thanks again!

Very nice hotel , I travel with a support animal staff was very friendly with my pet we actually felt welcome most places are little standoffish if you travel with a pet but not here it was nice for a change not giving me a hard time because of my dog. I come to Indiana often to visit family n friends I will stay here during all of my visits now. Thank you all so much for a nice comfortable pet friendly stay . It was great , the room was clean and spacious and the breakfast was great French toast was amazing .. 🙂 thanks again !!

My stay wasn’t longer ..

Above average breakfast. Loved the layout of the room w extra,space w couch etc.

It wd be nice if the lights in the liv room area could be dimmed. They were only one set, pretty bright, unlike the ones at the bedside that were 3 levels of brightness. Also, that bathroom door, room 206, scrapes making a loud noise when you shut it, waking yr partner. Suggest that not SO many towels get put out, put extras in the drawer, cuz, I I imagine everything that was out will have to get washed. Since only 2 of us were there for 2 nites, we only really needed 1 bath, ea, 2 washcloths, couple of hand towels...

The location is in a fantastic spot, centered around many other facilities for leisure such as the Glenbrook Mall, restaurants, plazas, and is even sat directly next to a movie theatre. The staff are also absolutely wonderful and I appreciate them so much, alongside them making me feel appreciated for my time there. They’re very communicative, informative, and welcoming.

There isn’t really anything to dislike. I enjoy my time and value every time I book here.

The room was large and very clean. The hotel room was very quiet. Appreciated that the staff was exceptionally friendly and helpful; from the front desk to the cleaning staff. Breakfast was extensive, fresh and tasty.

Mattresses were older with soft spots in the center. We just slept in separate beds - in the middle! The hallways were in need of cleaning and updating - but it's always most important that the rooms and the breakfast area are clean, and they were.

Easy to find the room. Room was nice, upon entry. Beds were extremely comfortable. Queen seemed smaller in size but the comfort made up for it. Decent amount of options for breakfast. Had no complaints. Milk, juice, and coffee were also offered. Easy check in and check out. Location was nice. Closr to where we needed. Plan on staying here again, in the future.

No issues. Bathroom was small, but nothing abnormal.

I booked online which does not allow me to speak directly to someone from the hotel. I requested 2 adjoining rooms and was graciously accommodated. Also, the front desk clerk unlocked the exterior door very close to our room(s) which was helpful for my 95 yr old Mother who requires a walker. (The door leads to the exterior pool and remains unlocked while the pool is open. We were staying there in Oct when the pool was closed and the door locked.) Being able to use that access was so appreciated and convenient. We were fortunate to also be close to parking.

We went to a function early in the morning the day of our checkout and did not have time to check out before we left so I tried reaching the front desk for our hotel in Fort Wayne. Unfortunately, could only get the national Hyatt customer service representative who told me I had to drive back to the hotel to "check out". When I arrived at the hotel the front desk associate said it would not have been necessary to return. That was very frustrating!

The location is good for attending events at Purdue and visiting our grandson. We also like the size of the rooms.

The interior of the hotel i.e., carpets, elevator flooring, etc. are worn and generally “tired”. Also, probably the WORSE “scrambled eggs” (and I use that term loosely) I’ve ever had on a breakfast buffet! I think I mentioned this the last time I stayed there. Are artificial eggs or egg powder used instead of actual eggs? Whatever the case may be, something should be done about your “scrambled eggs”.

staff members were an absolute delight! Minus one! They were so kind, considerate and caring for the entirety of my stay! Incredibly helpful in every way and made my stay extra special!

The woman who checked me in was incredibly rude. It felt that I had interrupted her lunch. she didn’t stop eating throughout my check in where I was told absolutely nothing about the facilities or where to go! I did try asking but the burrito won