Proximity to beach. Buffet for breakfast, lunch and dinner was great. Staff friendly and quick to attend to requests.

Bathrooms could have been maintained well. Shower floor was not clean and slippery. Towels were not clean and had to request to replace. No hand towels or face towels.

Staff were very polite and accommodative. Clean and nice quiet environment.

Some more gaming tables such as ping pong would be great than 2 pool tables.

Amazing hotel and staff. I feel that is the best hotel of Passikudah. In front of the hotel the beach is a bit rocky, but very near to sand beaches that invites to a swim and to a walk until the elephant beach (wonderful spot).

The staff and kitchen chef were brilliant, always asking if everything was okay. The size of the room was excellent, and we are definitely coming back next year . Thanks for 5 start service

Everything was perfect

Excellent and the breakfast was nice

We were looking for a swim in the ocean but the beaches were too much rocks I was little bit disappointed.

all aspects of our stay was fab

nothing

Super friendly staff, awesome breakfast and right on the beach! It was a short walk to reach restaurants, and you could walk along the beach to Pasikudah bay in 10mins. Our room was HUGE and we had a bath in the bathroom which was a bonus for the kids!

The hotel just felt like it was lacking a bit of attention to detail. The pool (although it was probably the biggest pool I’ve ever seen) felt dirty - there were lots of flies and things floating in it. It was likely because it was the end of season and we were pretty much the only guests staying in the hotel, but even though there were lots of staff we felt like we constantly had to find someone to ask for things, such as asking for our room to be cleaned (even after hanging the request sign on the door), asking if we could have breakfast, asking for pool towels etc. The big negative for us was the DJ party held on Saturday night. As I said, we were the only guests staying at the hotel at this point (with our 3yo and 6month old) so to have super loud music playing from 8pm - 5am really wasn’t cool. I asked what time the music would be finishing and was told 1am, but it carried on and on and on. Needless to say none of us slept much that night. If I’d have known about the DJ party I wouldn’t have booked the hotel.

open space in the hotel, not too many people, silence, beach on the front of the hotel

the grass in the garden around the hotel its dry , they dont care about this even they have a automatic watering (doesn't work), it's a pity because the hotel's surroundings would benefit from it.

Location, large comfortable rooms. A beautiful pool & views of the beach. The staff tried hard to make out stay comfortable.

There was no bar even though the website said there’s a pool bar & bar. We went to another local hotel for drinks & food as there was little on offer.

Good lunch

No menu, floor is felled as sticky. It should be cleaned well.