The hotel is a bit dated but it has been kept in very good condition, the room was very spacious, the bed very comfortable. Initially the WiFi was weak but the staff immediately installed a router in the room and it worked very well, I was also able to work. The breakfast is delicious. The fitness center very good and spacious, I had a massage and that was very good too. The staff at reception are very helpful and caring.

If you like to watch tv, the signal was too weak (not an issue for me). The safety box did not work.

the old style colonial decorations

* toilet was hard to flush, missing enough water or take long to fill * security or one staff was annoying didn’t let me take pictures from balcony during sunset, telling me I only was allow to be around the pool, but early around noon I was able to take pictures * they asked me to not take pictures or videos on certain part of the lobby. some staff let me take pictures other didn’t. it was annoying * the was not a restaurant to eat at the hotel, they told me the restaurant only open for breakfast

Location

My partner check in on the 9th and hotel did not allow her to stay Please refund my $102 that was debited to my account

Nice breakfast,wide choice.

Great value with living room, dinning room, 2 bedroom, 2 bath apartment.

Staff wanted to charge Booking.com commision again at check in.

Nice old school luxury vibes. The hotel is beautiful, and the staff is super attentive and nice.

luxurious accommodation

location could be better

amazing pool. wish I had more than an afternoon to swim there. staff seemed annoyed by the presence of a gringo, kind of disrespectful. rooms were fine but had a musty smokers smell. loved the interior design of the hotel. amazing wooden panels with brilliant lights/mirrors.

the staff were a bit rude, rooms had an odor of musty cigarettes

The rooms were clean.

The a/c in the first room wasn’t working properly. I had to ask over 3 times for this issue to be fixed. Finally, I asked for a room swap and it was given. The attention overall was really poor. Members of staff are not keen on serving and helping guests.

The Carpet in the room was really dirty also the air conditioner really noise