The location was excellent , the quality of the food and the friendliness of the staff was outstanding,very hard working conscientious staff , the cleanliness was excellent throughout the hotel .

Nothing to dislike but in my opinion during the day the cafeteria / bar area could do with more regular sweeping of the floor under the tables etc

Bed comfortable The food was very good, I was not expecting it

The slides swimming pool has a very strict schedule. It was April so I guess some of the amenities were not at 100% The room was not fully cleaned on our first night...

There was entertainment so lots of people used the bar and there was a lively atmosphere. Lots of Spanish families so we had a chance to practice our Spanish with them.

The water park, although would have been nicer if next to the main pool rather than having to cross the car park.

The pools open at 11am which is a little bit late and would prefer from 10am.

Rooms, activities, staff, pools.

Game room machines swallow coins

Excellent choice of food, comfortable room

Quite noisy.

Fatima is the best!!!

The mosquitos!

excellent food , good staff, excellent facilities

can be noisy due to veranda door seal broken. parking is expensive.

El hotel en general un flipe

The Water Slides and the kids pool was entertainment for the kids for many hours. Food was not the best, but was definitely good most of the time and with good variety, just lacking salt here and there, but quickl and easily solved with the manysalt dispensers put available in the dining area. Train to the beach. Bed mattress was good.

Too crowded. Small space between tables and chairs in the dining area. Room too small for 2adults + 2kids. 1 toilet for 4 people in a 4star hotel?? Poor variety on fruits. Gym and Gym Toilets are terrible. Cleaning in some areas of the building was lacking. Maintenance in some areas of the building was lacking too. The Included Filtered Watter Bottles for the meals were often not really well washed. Also plates, glasses and cutlery were not brilliantly washed either... No walkable green areas, the hotel was squished in that place and the buildings feel like don't belong together, for example, to go to the slides and kids pool we needed to cross the hotel's parking lot. On arrival we were not very well received, some bits and pieces were omitted from us and we actually felt that we were being scammed. On first dinner, we ended up spending money on watter bottles that no one told us were paid instead of other water option available for our accommodation type. Also watter related we bought a "reusable" bottle in the reception that were supposed to "allow us to use the refill machines aroundthepremises" after paying we received a regular 1.5l plastic bottle, which, again we didn't need because we had many of those with us. After these episodes in just a few hours we even started to fear that we needed to pay for everything else that was supposed to be included and we were pretty much convinced we had been scammed at that point... Terrible!