Location was awesome, everything we would like to see and tour around is within walking distance (except for the Stockyards) the food in the hotel was awesome! We tried breakfast at Restaurant La Hacienda and had some snacks at the Toro Toro Bar.

Our room was very cols when we got there. The issue was reported next morning and the issue was solved right away. Just didn't like the cold discomfort of the first night.

The kindness of the staff, the cleanliness/comfort of the room, and the absolutely amazing view.

This is kind of nit-picking, but I was charged over $60 for valet services. Note: We used Uber for our transportation to and from the hotel. Fortunately, I noticed the charge before checking out and the reservation agent kindly adjusted the charge.

Breakfast was very good and the staff made it exceptional. Food quality and taste was better than most buffets we've experineced. We visit hotels about 30 to 40 times a year. Staff service was friendly and efficient.

I already filled out a Valet questionaire but the valet staff fell short on arrival greeting and exiting. Valet was very backed up when we arrived and unapologetic when we finally got there. no smiles, no friendly hellos or sorry for the back up. Exciting was the same no friendly valets came across three standing together and retrieved my keys, tipped in cash and again no thanks for staying with us, nothing. Since we visit many properties and use valet, I found this odd. Female manager was there both times too. no smile, nothing, odd.

This iconic downtown property never disappoints. The elegant, yet comfortable common areas are welcoming and spotless.

We experienced some distraction in our room from the street noise (music, traffic) but that is just a byproduct of staying in a vibrant downtown area!

Hotel located in the middle of Fort Worth. Take the free bus around the town and stop off at the Water Gardens and Sundance Square, if you have time take a look at the Bass Performance Hall. The Stockyards are more suited to families with children. Museum of engraving and printing is worth a visit. For us the jewel was the Sid Richardson Museum. The bronze sculptures and the artwork are a must see. Eat at the bar the food is excellent.

Like all corporate hotels it is a bit impersonal

Very nice! Anthony who I believe was bar manager, was very nice and made our night even better!

TV in room not functioning properly but barely used so not big deal. Went to pool in evening no towels by pool. Kids had trashed area leaving trash everywhere!

Breakfast was great, location was great. Hotel very beautiful, spacious rooms. Nice pool and workout facility. Wonderful lobby area.

The website said there was a shuttle bus to and from the airport every 30 minutes. We learned the hard way that this was not the case. No fan in the bathroom, so it got really steamy even with the bathroom door open. There was also no way to keep the room fan running to reduce noise from the hall, so it was pretty loud at night with people walking down the hall talking and slamming their room doors. The hot tub was closed for renovations, and our floor ice machine was closed for maintenance.

Beautiful property. Room was very comfortable. Hotel staff inside were very friendly and welcoming.

Trying to get in to the building was a pain. Understandably it was busy as they hosted an event but the valet was a bit abrasive. Mumbled and could hardly hear him with all the surrounding noise then gave half-assed answers then was annoyed when I changed my mind when I had the rest of the info.

This was an excellent (and beautiful) place to stay. We used the workout room, bar, coffee shop, restaurant and lounge.

Beyond their control- it was fridged out and the ice cold air came in the doors freezing the lounge.

Loved the room set up. The view was nice also. ALL of the staff was friendly. The young lady that checked is in was very friendly. All of the valets were very speedy and friendly.

Maybe have a mid priced food option for a casual meal. Our room was cleaned but not disposable cups or ice bin bags were given. Would love a bit larger trash can.