Great service by a very hardworking gentleman named Takeru throughout our stay made it even betterl Thank you!

I had a lot of questions before my arrival such as best access from train station, how far certain sites were from hotel etc. Via Booking.com’s message the staff was able to answer all my questions. The breakfast was mind blowing amazing - every dish was created with ingredients that’s not usually used such local black beans in the miso soup - such refined taste!!!

It’s a beautifully restored building n I could hear all the conversations going on with reception desk n hotel guest - good thing they closed desk at 9:00 pm. Also there’s gorgeous old wooden beams in the room but it may be hard for people who are tall.

The location was fantastic. Sasayama is a picturesque town, steeped in history and surrounded by mountains. It is a peaceful and relaxing location. It was a privilege to stay in traditional building that has its own interesting history, and that had been lovingly restored with some modern conveniences added. The staff were all very friendly and accommodating. The food in the restaurant was excellent! The traditional Japanese breakfasts were delightful. I hope to visit again!

More information about the variety of locations that NIPPONIA have in Sasayama.

We loved our stay and the beautiful meal and staff. It was a pleasure.

I think that the rooms could be modernised a little more than they are at present without sacrificing the traditional feel. Air conditioning and insulation in particular.

Hotel's location is in the historical neighborhood of Sasayama which makes it special. The room and amenities were exceptional. Everything was as described, the staffs were friendly and helpful, the food was amazing.. Cannot expect more from my stay!

There is nothing to dislike from Nipponia!

Location.

Dislike walking through the narrow passage way from Level 1 toilet leading to Level 2 bedroom by Climbing on steep staircase. Very inconvenient and Not universal accessible friendly for senior guests or Handicap guests, especially descent the steep staircase.

The welcoming of staff

If we are being charge for items not included in overall payment ,We would like to have been advised that it was an extra- in this case it was apple juice.

Extremely helpful staff and will do everything they can to make you comfortable. Also, the building itself is a uniquely renovated space that still preserves the ancient structure and style.

Very authentic and welcoming. We had a wonderful experience getting to know the Japanese culture and tradition. The atmosphere and crew were amazing.

The concierge Ms. Ishigawa Nanami made our short stay wonderful. Probably the best hotel representative I have ever had the pleasure of meeting.

Less bright exit lights.