Facilities at the resorts like Icebath,Sauna,Steam bath with Spa .Kayaking

It's quiet a big property so the services and maintenance gets little compromise though if you ask for the staff is always keen to help. Property must instruct the upper floor guest not to make noise specially in the night.Since floors are of wood so if anyone walks during the mid night it is scary.We had a crazy incident because this we felt the property is haunted however security was prompt enough to intervene and resolve the issue at 03.00 AM.

A good resort in general, very close to the beach. The breakfast is good, though not incredible. The employees are kind and happy to help. The ambiance is calm with no noise, making it perfect for families and couples

The first room offered to us had a strong unpleasant smell, as if it had recently been painted or had been closed for a long time. In the new room, which we had no problem switching to, the view was terrible—actually, there was no view at all, as a wall was right in front of our room. If you're looking for privacy, this room is a good choice. However, if you enjoy a good view, I would recommend avoiding this one

The staff was accommodating and attentive. The pool was a lot of fun on rainy days.

The rooms are a bit run down, looks different from the photos. Initially it’s a bit disappointing but slowly you get used to it. The breakfast can have a few more non-spicy options, may be adding some continental options will help. The kids breakfast is a disaster with all sorts of processed sugary foods. Some one has a very twisted idea of what to feed our children.

Location of the resort, safe and easy access to the beach is an highlight.

The non-veg options were very poor and needs a major uplift. The front desk staff could be a little more friendly and provide some information on places of attraction, tentative charges of the car rentals etc. There was a cold response from one of the staff members when I asked a question about what the typical charges would be for a car rental. I don’t think customers would hold Riva accountable for providing information about a third-party service provider.

Location was awesome, lot of options for kids. Swimming pool was well maintained. Beach was very easily accessible and it was pristine. Breakfast and dinner was awesome, lot of options. The staff was courteous and prompt to our requests. We thoroughly enjoyed our stay!!

The resort should be elder friendly too. There are too many steps to reach the main area from the entrance. Some railing or support should be provided so that elderly visitors and people with walking disability can climb up and down the stairs easily.

There were plenty of varieties for breakfast. We enjoyed it the most. The location is fabulous. Easy access to beach, many options to eat around. Resort is well maintained too

A mild room freshener can be added to the room. More Swings can be added in the property, specifically in common areas.

The resort itself is very well located. The beach is easily accessible and is quite a nice one at that. The breakfast was excellent with all the usual variety of items one would expect at a lavish breakfast. For our (and I mean Bhartiya vegetarian) palette there were enough options including dosas etc.

I really feel that the room itself could have been better. Maybe time for high quality new mattresses from a brand (Symphony, Sleep Company, etc.) and new sheets. Just the overall ambience of the room could have been better. No complaints as such as it was very much value for money, but a suggestion for future.

The housekeeping staff especially a gentleman by name of John (a tenured employee), was exceptional. He understands the relevance of customer care well. Area was well maintained and clean. Staff were quick to service when needed. Food quality and tasty. Valet service staff were wonderful too.

Breakfast was not warm enough, let alone hot. One staff at pool was quite rude to most of guests.

We loved our stay at Riva. The location of the resort between the main road and beach is excellent and easy to access. The resort is perfect for families, very kid friendly. The staff is very helpful and responding, special mention to Divya who helped us with our requests. The food is really good including the breakfast spread. Highly recommended!

The only feedback we had was for the room maintenence and upkeep. The rooms need refurbishment and the cleaning has to be better which we thought was done in haste.

Amazing property and the staff was very welcoming. I went with my family, they made sure to make our stay comfortable .

There is a room for improvement in cleaning,its not too bad but can be worked on, especially the bathroom and supplies. Also property should be more stroller/wheelchair accessible.