The staff and the atmosphere was very welcoming and friendly as if we knew them for a long time. The surprise upgrade to a much nicer room was awesome!! Totally unexpected, to whomever set that up a big thank you! That was very sweet 😊 The breakfast included was setup with as many choices you could imagine. Thank you to Kevin the Manager for his assistance when unexpected medical issues came up for one of my family members that had reservations as well. Thanks to all the staff for making our 2 night stay a sucess.

Nothing

I loved the staff. Super friendly. I travel a lot with my husband and dogs. I was greeted with a bag of snacks,water and a birthday card ❤️ breakfast was delicious and fully stocked with eggs sausage bacon coffee juices muffins fruit etc. and clean.

carpets in the elevator and hall need shampooing 🤷‍♀️

The bed and the pillow were not very comfortable and the room is a bit pricey. Breakfast was fine and there were several options which was helpful.

A better pillow and a little less expensive would be great.

The beds were great! It was comfortable and clean.

The greeting was not welcoming from Taylor, I realized after it was shift change and she wanted to go home. I almost didn't stay the night, I'm happy I did everything else was great. All other staff I came in contact were very friendly, they followed the five ten rules...I'll be back.

Location and layout of room

Breakfast significantly downgraded from prior stays, several staff lacked customer service skills, and bed was terribly uncomfortable

Very clean and it feels like a little home. It have big fridge, stove with oven and everything you need for a family getaway.

Loved everything

I like the location, and the guest services were polite, my room was clean, and the service of receiving my towels and whatever else I needed was fast and the people were pleasant.

That the pool area was a little cool.

The breakfast was fine.

We were in room 231. The room was very spacious, clean and the shower worked well. However, the mattress was not good. I weigh 120 lbs, my husband weighs 155 lbs. I felt like I was sleeping on a hill instead of selling on a flat surface.

Clean room in good location

Only 1 elevator so sometimes you had to wait; because there are kitchens, hallways can smell like food

Husband and daughter LOVED the breakfast! I personally was thrilled there actually was one offered. Because of Covid the last 2 hotels I stayed at didn't offer anything. This hotel had a full spread! Coffee was especially great and ready even for an early departure!

Honestly, I didn't find anything to complain about. There weren't enough towels in the room for three people and when my husband went to get some, they gave him FOUR extra! We needed a bed set for the fold out bed and it arrived at our room BEFORE I got back from the front desk!