The standout for this hotel was the service. The team couldn't do enough to help and even when there was some misunderstanding about parking availability, they went over and beyond to help make sure our car got a park and was safe. The rooms were a very good size and very clean and modern.

It wasn't clear to me when booking that the parking was subject to availability (there's only 8 car parks which are booked up months in advance) and needed to be booked. However as mentioned above the hotel staff were extremely helpful in finding a solution.

The breakfast was continental based with a good balance and you could also order eggs on the menu. The staff was amazing and extremely helpful. A big thank you to Gioia who was not only knowledgeable but extremely helpful and welcoming. She was elegant and professional and should be considered for promotion. She provided us with an extensive list of local restaurants, Lido's and gelato locations where locals visit. Thank to Nicola as well at front desk who was also welcoming and helpful. I would return to hotel to receive the hospitality and treatment front the staff. The evening maids were wonderful in checking on us to see if we needed additional towels. Room has a coffee maker and complimentary water and body soaps and shampoo that were lovely. They have a nice roof top pool which is cozy. They also provide beach towels at the front desk when you visit the beach.

No fault to the hotel, the AC was a concern. In Puglia, commercial establishments have a control imposed by the government whereby they can put the AC to be 5 degrees below the outside temperature. They were helpful in accommodating my night sweats but wanted to inform those who are not aware. The next issue could be parking as hotel was in an ideal location. Free parking is in the white or no line. Blue lines require you pay a parking meter.

Room was comfortable and good size. Staff were lovely and helpful. I really liked being able to chat immediately with them by WhatsApp. It was also a bonus that my daughter had her own room that connected to ours, so she wasn’t on a tiny bed in the corner of our room, which happens often. Location was great, few minutes from the old town, however, it’s not a nice walk as soon as we leave the hotel, view is only nice from the rooftop, which has a lovely little pool, chairs, and a small gym. The spa is also lovely. I do recommend making the time to use it and also the treatments are very reasonable priced.

For us the place wasn’t excellent because the air con was very noisy, and in my daughter’s room it didn’t really work as well. The beds were a little too hard for us (I do understand that’s personal preference) and every morning when we arrived for breakfast (around 8:30am) the eggs were already too cold, I’m not sure why they didn’t use those heater trays properly. Also bar menu is very limited. Would be good if they added a few more kids’ friendly options to the menu.

We truly enjoyed our stay at this hotel. The staff were incredibly friendly and attentive, making us feel well taken care of throughout our visit. Our room was spacious and thoughtfully equipped, which added to our comfort. The pool area was beautiful, and we appreciated the relaxing environment. It might be helpful to have a few more parasols for extra shade, but overall it was a lovely space. The shuttle to Lido Sottovento was seamless and convenient, and we also appreciated spending a relaxing 60 minutes in the spa. Overall, we would be happy to recommend this hotel to others.

When we arrived the receptionist arranged for our car to be parked for us. Our room was great. Very modern with touch screen controls. Breakfast was varied and plentiful. The hotel is a 10 minute walk or less from the old town and we enjoyed a swim in the old town each morning. There is a free shuttle to a local beach and we enjoyed a day there. All in all I could not fault this hotel from providing beach towels to sending us WhatsApp message of information that was useful. They went above and beyond especially Ludovica . Thank you !!! I would recommend this hotel to anyone ,

I have no complaints at all and could not fault the hotel at all

Beautiful modern hotel with rooftop pool, very comfortable and spacious rooms! Amazing breakfast options, hotel was super clean! The staff go way and beyond to help their guests. Gioia at front desk was phenomenal and such a joy to interact with on a daily basis. her restaurant recommendations were spot on and we truly enjoyed our dinner experiences.

There was an issue with the ac but they reacted quickly and got it resolved. Parking on the street is difficult but they do have access to parking at an extra fee per day.

Very modern hotel with super staff. Very welcoming and friendly. The breakfast is very generous with lots of options and fresh coffee rather than machine. The complimentary spa was also a bonus and again the staff in spa were very helpful. The rooftop pool is a pleasant area to chill after a day walking. The room has a coffee machine and a kettle and complimentary water.

Our fridge wasn't working and despite reporting it immediately was not replaced. They did provide ice from bar. Bathroom needs a few shelves or a cupboard to put toilet bag / toiletries. Everything hi tech in room and found using TV a challenge even though very computer literate. An instruction sheet would be useful.

The entire staff -front desk,breakfast servers ,cleaning-were consistently cheerful ,gracious and helpful the entire week I stayed there. Their positive attitude was a real joy.Need a taxi to go to Leece? No problem.Need laundry done? No problem.Would you like another soy latte? No problem. Rooms are modern and a good size. Wifi signal was strong. Hotel has arrangements with a private beach club for free transport (10-minute drive) to/from the beach .Or one can walk 10 -minutes to the public town beach-which has crystal clear water on windless days. Breakfast has healthy options. Fresh watermelon,cantaloupe,persimmons,etc. and nuts,dried fruit,cereals,eggs,pastries,yogurt,etc. Gym was small (weights and one multi-use strength machine) but adequate .Nice rooftop pool.The hotel gave me a wonderful stay in a wonderful town.

Amazing staff that couldn't do enough for us. They made excellent recommendations (e.g. boat trips and beaches) that were very good value for money. The location is perfect to explore the whole area and having parking is really useful when Gallipoli is busy in the summer. The hotel itself is modern, beautifully designed and the breakfasts were delicious too.

No complaints at all. It was one of the very few 10/10 experiences that we've had over many years of travelling.

Breakfast was very good. Staff were uniformly charming and helpful. Furnishings are stylish. We went to Lido Sottovento, which was lovely.

Location is a little disappointing - no sea views because of surrounding buildings. Rooms are very organised around technology but we didn’t like not being able to prevent lights coming on in the room if one person got up in the night.