We had a great and relaxing stay at the hotel. The property is visually appealing, and our apartment was really comfortable. The hotel has a variety of swimming pools, a great bar, and a diverse range of activities for guests. The atmosphere is calm and inviting, and considering its quiet location, this hotel is perfect for relaxation. They offered a high variety of food, including a lot of options for everyone. Overall, we were very pleased with our stay.

While we truly enjoyed the food and drinks, one issue that negatively affected our experience was the cleanliness of the kitchenware. The spoons, forks, knives, plates, and glasses were often not properly cleaned. In many cases, items seemed to have been washed only superficially. For a hotel of this quality, this is a relatively easy issue to fix, and we believe more attention should be given to it. Addressing this would greatly enhance the overall dining experience.

Amazing retreat with a beautiful beach nearby. Facilities were great, swimming pool was amazing. Staff are all so friendly and helpful! Overall the place is beautiful, I would just say there’s only 1 bus stop right outside which comes at very specific times and only a few times a day- so definitely get a moped/car if you want to explore around. There’s a couple mini markets right by this place- very helpful!

The cheese used for the margherita pizza was not so great, I’d opt for actual mozzarella, otherwise everything else was great.

Animation team - Vasco, Giovanni, Matteo, Cristina and Alba! Always going over and above to accomodate the children, engaging people of all ages in activities, All of animation team we're fantastic, we loved water polo and Aqua Gym!

Dangerous pool My son cut his foot open in the pool on the first day was gushing with blood, also unsure of the 'sectioning' of the pool when there was fieces and sick in the pool. Flies and wasps. So many flies and wasps around the site, made it really uncomfortable to enjoy a drink because you either had to down it before a fly went in it or drink with several flies trying to get in your mouth. Food Food was also a bit samey, the labels were miss matched (if there was a label) and there was no theme nights so just random food.

Beautiful resort. The staff was nice, and nearly everyone spoke English. The room was nice and clean, although it had some problems with the toilet as it would get stuck continuously, but it wasn't a massive issue. The resort is mainly focused on families. If you want to spend a nice time with your kids, it’s definitely an amazing option. However, for couples, I would consider looking in a different direction depending on what you are looking for in a hotel. The price could be slightly cheaper in my opinion, but apart from that, we enjoyed the stay, and I’m sure I will keep it in mind for the future.

Location wasn’t the best, you have to rent a car if you stay there because it can be challenging with the bus. Luckily cars are not too expensive and the resort lets you rent it from one their partners.

Very friendly staff Hotel set in beautiful scenery

The food at times could have been better but overall ok Nothing to do outside hotel unless you take bus into mahon

Hotel was OK, it is a bit old but very well maintained and clean. Staff is very nice and helpful. Food is good and everyone can find something to eat. For us the location was excellent, it is close to the airport and good starting point to see the island by car. You also have public bus just a cross the street of the hotel. The village of Es Canutelles is small, mostly with residential houses, but you have a restaurant by the beach, a small beach and 2 small shops in the hotel complex where you can find everything you need.

We did half-board and had a 1 bed-room stay and it was very nice. The food was good and menu will change often. The supermarket is in the hotel area, and has all the basic (drinks, warm-up snacks, souvenir, shampoo etc. etc.). Also the beach was 3 minutes walk and enjoyed swimming there. There were 2 swimming pools, and both were nice. Also the program by Animation Entertainment team was nice! The staff were nice and helpful, at the reception, in the restaurant, and also the cleaners were professional and kind.

The room noise was quite good hearable. You could hear some bonking or chair/table screeching, but in general late night or early in the morning it was quite quiet. The bus stop is just outside the hotel lobby. There were 4 buses a day, so you don't have many options. Of course you can go by taxi which will cost about 20 euros.

Awesome location, we have tried few all inclusuve this us so far the best value for money. Very effucient and responsive if you have problems. Big shout out to the bar staff next to the pool. Specially to Anais who was always incredibly kind and made everyone feel so special all the time

Nothing . Just note there r no ubers so if no car it may be expensuve to move aeound

Everything - Good value , facilities very very well maintained (nem furniture , windows, mirrors etc) . Swimming pool always with 2 lifeguards (very useful for all those who have children). Very good quality and variety breakfast - dinner buffet. Great rooms + Cleaning + All staff (always very friendly and helpful) Safe place, which is very important

There is nothing to mention.

There are two pools, one with a kid area and the other one is more for adults who want to relax. The room we initially got had a broken airco so it was humid, after one night we changed an truely expierenced how great the hotel actually is. This room was very clean and almost perfect.

The breakfast room was a bit too loud and the food there was not our favorite, although they had a lot of chose.