It is very clean and comfortable. We loved the onsen (hot bath) which is part of the hotel facility. The staff was kind and friendly, the room is super spacious, has a separate tatami space where we spend our relaxing time. We originally booked for one night but have extended for another night despite the location is outside of Hakodate.

It located right next to Shin Hakodate Hokuto station which is 25 min from Hakodate Station by train. The location of the hotel is great but it is a bit of distance from the main city. Also not too many trains from Hakodate. There is no shops around the hotel except a couple of souvenir shops and a bottle shop and a little convenience store. On the other hand, if you are traveling to Honshu, this is where Shinkansen leaves. So it is very handy from that perspective. The entrance of the hotel could be a little more obvious as it took us a little to find it. lol

Was right next to the train station which was convenient with luggage. The only thing to be aware is this is quite a distance from Hakodate (30 minutes on the train) so it was a little isolated from restaurants etc. Hotel rooms were nice, basic but had everything you need. They also have public baths there but you can’t use with tattoos. Staff were friendly and helpful, and was great value for money.

Was a great option and affordable

Perfectly located outisde Shi-Hakodate. It is not in the city center but perfect when you're arriving by Hokuto- Expresss and plan to continue with the Hayabusa-shinkansen. But also there is a direct train to Hakodate. The hotel is roomy clean and modern. Amenities can be picked up near the reception. Next to the reception is also a public bath which I used. It is clean and has an indoor part and to my surprise an outdoor area where you can relax after a long day. It has a certain smell to it because it's a proper onsen which means the water has to contain a certain amount of minerals. I had a twinroom. The room is spacious and offers plenty of space to make yourself comfortable. Japanese people have mastered the art of making great pillows. There is a resonably sized tv which I didn't use. The temperature was really nice too and if you don't want to use the public bath, the bathtub is also decently sized.

While the hotel staff impesses with thei Japanese politness and helpfulness, it would have been beneficial if their english was a bit better. For basic communication it's perfectly fine.

Nothing can beat being beside the Shin-Hakodate station. Made my seat reservations in this station for my other trips. Also it’s quiet, never heard a rail/train/whistle sound. Standard double room was big enough. Large reception area, convenience store on the ground floor and vending machine on the reception area

Could be cleaner. Stains on the pillow sheets and dimmed rooms.

Arrived late, as our Shinkansen train was delayed. The walk from the Shin Hakodate Hokuto station next door was super easy! The doors were locked, but someone answered the phone & let us in. The room was clean & simple. There was a nice onsen on the property & breakfast was good.

A little difficult understanding how to enter after hours, but thankfully the staff was helpful & responsive.

Perfect for a stop over between trains to/from Hokkaido visit. We stayed both ways and didn’t disappointed. Next to the station and they are super relaxed if you need to leave luggage. Clean, comfortable, staff super nice and helpful, Onsen is a plus!

Shin-Hakodate station is in the middle of nowhere, so if you get there late, don’t expect to find a place to eat, etc. Hotel has a restaurant which closes 9:30. They do have some instant noodles available which saved us 🤷‍♀️

Right next to the bullet train station so short walk, very clean, staff extremely friendly even though English (like my Japanese) is thin on the ground! Food was good again more towards in country tastes but enough for a Brit to survive on, breakfast buffet gave a number of options: Fried eggs (ask for fresh),scrabbled eggs, fried bacon chunks, various pastries and cereals. Coffee was also good.

Probably my mistake but there was no desk in the room which was tough as I’m not that good at crossing my legs!! Only Green tea to Drink some coffee or black tea would be good.

The hotel room is very big and convenient to rest as well. Laundry machine are plenty, there's also public bath and the breakfast is delicious. The staff are really kind for letting me keep my luggage there for awhile after checking out since I still want to travel the city. The hotel is located conveniently just beside the shin-hakodate-hokuto station exit. There's the "hokkuru" shop at the 1st floor where you can find foods and also shop for souvenirs as well (The lobby is in 2nd floor). While there isn't a lot to do near the hotel, the location is still convenient if you want to travel in Hakodate and Hokuto area, as it is located in the middle. Hakodate is about 20 minutes away by train, and around the same is for Hokuto. Sapporo (The biggest city in Hokkaido) is still about 4 hours by train from here since the Shinkansen isn't available yet, but there are still lots of great stuff to visit and enjoy in both of these cities, even if you don't get to Sapporo. Really enjoyed my time here and hopefully I could go and visit again in the future!

Not sure if there's anything in particular that I don't really like here.

It was a clean and very decent place to stay overnight for a transit. Location is very near to shin hakodate station. Not recommended for longstay as theres nothing to do or see. I checked in late at 10pm and everything had closed already so it was really hard to find dinner. Fortunately, the front desk sells instant foods and snacks near its counter so i could survive with noodle cup. But overall was a good experience. I was lucky as i stayed in room overlooking the sunrise so i woke up a beautiful view ☺️☺️☺️

Despite my short stay and limited Japanese speaking skills, the front desk was very thorough about giving me information about the hotel and its amenities. I was pleased with the room at the price I paid and there were instructions on everything.

I wish my stay wasn't so short because I wanted to make use of the public bath in the hotel.