Great location. Tram station was just across the road. Plenty of shops and restaurants nearby. There is also a Family Mart attached to the hotel. Our favorite Japanese restaurant was just across the road. The hotel is convenient to everything. We had buffet breakfast during our whole stay at the hotel. We love their selection of food especially the sashimi section and other traditional Japanese food and Hakodate specialties. It was really good value for money and I highly recommend getting the room with breakfast package when booking. We also like that they supply pajamas in the room. Parking was also convenient and very reasonable at Y700 per day

The only thing I didn't like was the laundry facilities. They had a 2 in one washer and dryer. The dryer wasn't effective at all and none of our clothes dried. It would have been better to have a separate dryer

The hotel staff was very accommodating, courteous and professional. They accommodated for our bikes behind the front desk during our stay. The room was comfortable although not very big and the beds were good. We had an excellent view of the Park and Observation tower. The location is so central and excellent for food, shopping and attractions.

Breakfast was acceptable but not exceptional. Front door entry was confusing... most people tried walking through the glass which was not the door. Look for the black wall to open!

My Stay hotel Goryokaku - excellent 8.5/10 (has a Family Mart) The little restaurant next to it on left , don't know the name) is also very good - has some English, & very helpful. Goryokaku Park is a favourite 'Hanami' spot. Thousands of ancient sakura in full bloom are a wonderful spectacle. A brisk 10 minute walk from the hotel & Goryokaku tram stop (the tram is the best way to get around Hakodate, stops are posted & said in English, & not expensive) The blossom period lasts about 2 weeks at the end of April. Check the Internet for predicted dates. Lots of restaurants around the park, but if it is a holiday or weekend, expect to queue at meal times. Less queues if you walk back into the main city. I don't know how the system works but a catered for picnic on tarps under the trees can also be booked for a group. We were there on a public holiday long weekend & it was very busy. Book accommodation early or you might not get it at all for that period.

Nothing to do with the hotel, but don't expect much English in Hakodate. Get some Japanese phrases before you go.

walking distance to the tower and there is some restaurants nearby.

location isn’t the best as you have to take the tram to the station. most of Hakodate’s sight seeing and best restaurants are near the station. if you can find similar priced hotels near the JR station it’s best to stay there as you will save a lot of time travelling.

Cheap, decent size bathtub, convenient tram that goes to Hakodate station

Poor location, trams stop running by 7 so there’s no way to get back to the hotel from anywhere else. We had to take a taxi from Goryokaku station to the hotel since we arrived at 10pm.

The bed was very comfortable, and the AC actually gets cold and circulates around the room well. I was fortunate enough to have a view of the mountains from my room as well. The hotel is right next to one of the street car stops, minutes walk from the fortress, and there are many cafes/bars/resturants in the immediate vicinity. The staff was friendly and there is a Family Mart attached to the hotel.

Hotel staff spoke English and were extremely helpful. When we couldn't find the hotel parking entrance, they went all the way to where we were parked to direct us. During parking, they even assisted in guiding our parking effort. Our rooms were comfortable and fully equipped with all amenities and toiletries we need. We can self-help get additional toiletries from the hotel lobby. They provided additional foam pillows, which were great for sleep. Goryokaku Tram Station is just outside the hotel. Many eateries nearby the hotel. Goryokaku Tower is within walking distance.

Nothing we didn't like.

Very good breakfast options. The location is very convenient and close to public transport, also at a nice walking distance from Goryokaku tower and fortress. Staff was very friendly and helpful and spoke relatively good English.

The bathroom is small and not very tall. Feels a bit like you are on an airplane. Room size is below average -- it was cozy and OK for our short stay, but for a longer one I would prefer something bigger.

The location was great, can see the Goryokaku Tower from the room, which was really nice! There is a MUJI almost right next door. A station just outside the hotel. Paid parking like 1 min from the hotel. The room was a bit bigger than the average rooms in Japan. A family mart connecting the hotel.

If there was free parking it would be nice.

Great beds, good room space for two people. We also loved the location and ease of access to the tram station. The staff are very helpful.

Someone rang our doorbell late at night. They made a mistake but it woke us up. The room was a little warm even with the AC on. But that’s not terrible.