Location is very central and literally in the middle of the town. The hotel has 2 pools (ground floor - called 1st floor and 4th floor - panoramic) which are very warm and cosy and maintained very well and open until 23. The room was ok, we had a balcony, but it was raining (which didn't bother us enough not to swim outside :) ). SPA area is clean but they have only 3 sauna rooms (closing at 20) and they are relatively small for a hotel that big. Also the parking lot is not really big, but you can leave the car in the way and let the reception have your car key so they can move it if needed. You get two shower caps, many towels and even two bathrobes - all included in price. No slippers, however. We would recommend it if you're ready to part ways with some money ;)

Crowded parking lot. Only 3 and small sauna rooms. A few small screws around the hotel (also in the room) that are missing (mainly from the lamps). In the relax area some fruits could be a good idea and there were times when there was no tea for long periods.

The room was comfortable and clean, there was a good buffet breakfast, two nice pools and sauna facilities, easy parking and central location. Very good value for money.

The staff were a bit aloof and should be more visible in the sauna area. The gym was not air conditioned so practically unusable. I would have liked more vegan options for breakfast. The evening meal was a fixed price of €35, more flexibility would have been good. Air conditioning in the room was efficient but noisy.

The staff, the restaurant, the food was amazing, complements to the chef, the staff is so great, so helpful, wonderful!!!!

The resort needs a MAJOR update, it is very old, the spa facilities are newer but still dated,, the pools are oldish, the rooms are large but OLD. Overall, we loved the town, the location is amazing, the staff is great but the resort MUST be redone.

The location, the thermal waters spa, the good bedding, the nice reception staff and the several dinners we had there.

We stayed at the hotel 7 nights and grew a bit tired of the more or less same breakfast items each time. There were so many sweets (cakes, cookies, pudding, etc.) but not such a good variety of breads, especially for a hotel that has lots of German visitors. How about adding some heavy, crusty, grainy German-style bread for breakfast to supplement the sweets and the soft, white breads and cornettos? More variety at breakfast would have been good, in my humble opinion.

Everything was great. The hotel itself, the staff, the healthcare and the town it was located in. Public transportation to the neighboring cities was also very convenient, if you would like to change the scenery for a day. But generally, you even don't have to leave your hotel to have all you need for rest and leisure.

Everything was good about our stay.

A good breakfast with choice. The staff were friendly and helpful with facilities being excellent with choice of pool areas plus use of a spa/sauna included. Hotel in great location with cafe's and shopping all in walking distance.

Coffee a bit of a let down at breakfast and 10.30am check out.

Good size room and bathroom Staff were friendly

Coffee was too strong at breakfast . Reception could not recommend restaurants and patisseries.

The hotel is in good location. It is very clean in the hotel. The room is big and comfortable. The pools are nice. The free parking is a plus.

The breakfast. The same food each day. You expect more from the breakfast in 4 star’s hotel.

Very nice location and friendly staff and great facilites

All nice but dont understand why there isnt free water or a kettle in the bedrooms. Also why dont they give free swimming hats or tell people to bring them if they are required

It is review for HOTEL HELVETIA because hotel roma was under construction so they , with our confirmation , offer us Hotel Helvetia. It was nice to spend day in thermal pool with nice garden with shade.