We were inside the Toledo old town walls, with easy access on foot. Also we were able to park nearby at a reduced rate, thanks to the hotel.The room was very clean with a lovely rooftop view of the city. Rooftop restaurant/bar offered great views, probably even better in the summer ☀️. The hotel responded to all my questions pre- arrival and provided a selection of non-diary milk options for breakfast, which is important for me .

Buffet Breakfast continental, but room was cold and not for us. Although english style cooked options are available, they were cold, so we chose to go elsewhere. Maybe better if they are offered on a menu & freshly cooked to avoid waste & disappointment.

Great breakfast and location

Coffee station is nit great. No one could figure out how to use the Nespresso. Staff had to help. Crowds form. Suggestions: move milk thermos from next to coffee station. No one was able to get to it due to crowds around the coffee machine, And microwave : it is awkwardly down below, causing one to not only bend down to put the mug in it, but because it is directly below the Nespresso machine, one is unable to access it due to crowds. Simply move it up higher and away from a spot that one cannot get to. Otherwise it was a great buffet!

Hotel Carlos V is situated in an excellent location to visit all the sights in beautiful Toledo. The room was a good size with room for luggage. The beds were very comfortable with nice linens. The A/C was quiet and worked well. Wifi worked well in the room. Nice sized bathroom with a good shower. The breakfast was delicious with lots of choices ranging from typical Spanish breakfast items to eggs and bacon. Fresh fruits and cereals plentiful. Would highly recommend the rooftop restaurant. Great food and fabulous place to watch the sun set. The staff were professional and friendly.

I have no complaints. It was all good

The hotel is beautiful, the staff friendly, and the views amazing. Then, you get to the restaurant at the top, Azotea, and you will not want to leave. One of this years we will come back to Toledo, and stay at this hotel again.

This is not the hotel's fault, but 'Navigation' did not quite take us to the hotel. We ended up having to find parking a few blocks away, then walk around to find the hotel, It turns out that "You have arrived" meant: "Turn right into that tiny street, 30 feet later get off the car to push the button on the building to your right so that a city policeman activates the system that allows you to drive into the small plaza where the hotel is, for you to unload your luggage.". Apparently the hotel sends a link to a video with those instructions to all guests, and I double checked: I did not receive it when they sent me the eMail with the details about the two parking buildings nearby.

The Brazilian Receptionist was very friendly and Helped me with Many sites to visit I felt very welcomed as I live in Ireland for 20 years and Talking my own language I felt very special. The other receptionists were really friendly too. I could Leave my bag for few hours at after check out. The roof top Pub/Restaurant is incredible and I selected the place because of the view of the cathedral. I work in a cathedral myself and the view was a must to study the structures from outside. The restaurant on the top had many Reserved sits, perhaps it was only for food. You have some discount with a voucher they give you in the reception. I was getting a cheese plate so I managed to get a place for myself after ordering the food in the counter. The area is incredible. Close to the bus station. Restaurants and shops all around. Taxi Rank really close too. Breakfast was the best in the 2 weeks I was traveling in Spain. I was in Barcelona, Madrid, Bilbao, Santander, Suances, Picos da europa and I loved this place specifically. The Breakfast lady working on the 31/July/2024 was really friendly and welcomed all with lots of love! It was my favourite place for breakfast. I visited the tomb of the Principe negro (Black Prince) in Uk few days before and Seeing his swords all over the city of Toledo it was amazing. I did see some swords from Toledo in the shops around the Buckingham Palace too. I hope to come back with my husband next summer.

Reserved sits all over the restaurants Roof Top, most of the people were not even the hotel guests. So I noticed the hotel guests were not the priority in the restaurant. They should not allow reservations.

As a single female traveller, I felt very welcome in Carlos V hotel. The breakfast was fabulous, the room very clean and comfortable, and the sights were close enough to walk to and go home for a siesta in the hottest part of the day and then head back out again in the evening. The view from the rooftop was amazing and I would often pop up in the early morning and have it all to myself! The staff were very helpful with their advice on how to book train/bus tickets and what to see. I would stay here again, absolutely.

Great location a few steps from the Alcazar and just a few minutes' from everything else Toledo has to offer. The staff were lovely, the room was small but clean (no tea or coffee facilities) and the breakfast mainly continental style but plenty of choice

If it matters to you, make sure to select a room with a view, ours looked out over walls and roofs. I did make a special request as it was our anniversary,, but this was denied due to the room rate we had paid. I wrote twice asking how much to upgrade but received no reply. I'm sure we could have upgraded on arrival as the reception staff were super helpful, but by then we just wanted to get on with our short break so didn't bother.

Location is great. Rooms are small but very nice and convenient. Staff is very courteous and the view from the windows (though very small) is amazing

The navigation system took us via very narrow alleys-so narrow that we could not drive there and had to park outside the city. So pay attention to the way as there are more convenient way to get closer.

Very nice small hotel with super nice staff. Excellent location and stunning views from the roof top terrace! Very good breakfast with plenty of choice, both sweet and salty.

The only little thing is that the hotel doesn’t offer any parking facilities although they are very clear about that (in the description as well as information sent prior to the arrival). A couple of parking options within 200-300 meters (daily rate of 23,65€).

Small, cozy room that had gifts! The reception staff were so friendly and nice, the breakfast was the best we had on our trip through Spain and Portugal. No parking near the hotel, but there is a free municpal parking lot outside the city that you can park in and walk up to the hotel. The hotel location was excellent with lots of restaurants nearby. The rooftop terrace was also a beautiful place to watch the sunset. I would stay here again.

There is nothing to dislike about this hotel.