just next to the night street. very convenient. excellent location. the room surprises me with the infamous chinese literatures. red chamber etc

I booked a suite through booking.com for 5 nights which should be over 900 sq ft at club level according to room description. . However, they gave me a suite at gf which is very noisy. I asked for a change. Then to my disappointment, I was given a suite at club level but of a much smaller size. Also, our mugs were not cleaned every day at all. Running out of conditioner on the fourth night. Housekeeping does not match up to other Marriott chain hotel.

This Westin hotel seems to be renovated from an old one: a success since all work, especially its air condition, the best/most silent and efficient one I've rarely had!

The hotel is horizental so quite a walk to gain my room but OK. Therer are 2 regrets: 1) My VISA card didn't work on their payment terminals. Further more it said that my card was suspicious which didn't please me (it worked everywhere and I've more than enough money...) 2) Most of reception ladies are pretty but they are not ALL kind/smiling (each of my question seemed to bother each of these pretty reception ladies). Only 1 lady less pretty wearing glasses and their director were professional and nice.

We stayed in a suite which comes with a separated large living area gives the alternative space for someone needs to do work during traveling without disturbing the rest of family. Although the club lounge has very limited food options but liked their services.

We arrived the hotel around 1.30pm but was told the room was not ready and waited till 3pm to get the key. Also the next day we went to the restaurant for breakfast but was told by the reception lady twice that our booking wasn't included breakfast that after verified with their front desk. It's an awkward situation but luckily the floor manager quickly came to talk and said we have club lounge service so the breakfast was included which is the common practice for all the international hotels. Definitely the staffs need more training.

Excellent location - located right at the Big Wild Goose Pagoda and shopping street with Starbucks and han fu store on site. Close proximity to many tourist locations. Shopping mall and food court on the opposite side of the street. Extremely convenient. Staff is super friendly and helpful.

There is a bit of a noise due to it's promixity to the walking street where shows are on till around 11 pm at night. Not too bad just a bit annoying.

Location is great, right in the middle of everbright city, you go left is the pagoda and fountain, go right is where the nightly shows and snacks, small shopping center right opposite the road. All the staff are great, working very hard to make our stay enjoyable.

Hotel is a bit dark and moody, design of the bathroom make it feel not clean (which I'm sure the cleaning staff do an exceptional job)

Excellent location with shopping opposite and cultural sights like the Giant Wild Goose Pagoda and Datang Everbright City just at the door steps. Lots of food choices all around.

Facilities looked aged, time to spruce up a little.

THE HOTEL WAS IN AN IDEAL LOCATION AND IN SUCH AN INTERESTING AREA. A GREAT ROOM AND WE ENJOYED THE BUFFET STYLE FOOD AREA. THE STAFF WERE EXTREMELY HELPFUL AND SPOKE VERY GOOD ENGLISH.

NOTHING WE DISLIKED AT ALL!

Breakfast is perfect, many choices from Chinese to international breakfast, hotel is superb and location is just excellent in the center of Xi'an. Loved lounge at 5th floor. Spa services are just beautiful.

Great hotel; brilliant location, great breakfast and the biggest bed we’ve ever slept in. Only downside was the gym, which is tired, small and stuffy.

Great location, great service best hotel to stay in Xian for price and quality.

Breakfast could have been better