Pools were lovely. Breakfast very good. Staff at breakfast very helpful. Nice towels and robes.

At reception nobody explained where everything is, how it works, which facilities we can use, or where to find it. We were shown through a door and when we turned around for more information, we were left stranded alone in the passage. It is obvious that guests who come often are treated differently. We felt very out of place and had to look and see what other guests do. Putting a booklet as a guide in a guests hands and leaving them is not good service. We really felt offended. I had to go back to reception to ask where the swimming pools were! Our bed had two mattresses that separated the whole time.

The staff was kind and the facilities (except the gym) good.We enjoyed the pool and spa. The location is great,but the problem was the wi-fi

The wi-fi in the room 210 didn't work.We asked the staff to do something.They called the technician who said everything was all right, but the wi-fi continued not to work.This is a problem which should be fixed because we are not the fist ones to complain about it !

Swimming pools. Food good, reception staff good.

Spa staff. Very brusque and unfriendly pedicurist. Manager of spa ignored me for 10 minutes talking to other. Staff. Decided not to have further treatments.

The hotel and staff made a very good impression on us. It should be noted the cleanliness of the pools, the SPA and the entire territory (the staff of the SPA, especially the mud baths, are very friendly and professional, although they do not communicate in English). Three meals a day are varied, especially lunch and dinner, the menu is very well composed, consists of an aperitif, four first and second courses to choose from. The chef prepares varied and tasty dishes. It should be noted the work of the restaurant staff, who serve well and quickly (especially Irene and Marino).

1. It is desirable that there are sheets for wiping down near the sauna. 2. For stays longer than a week, free replacement of bathrobes.

The area andnlocation were fantastic. The pool and personal were great.

1 bottle of water with lunch and dinner should be complimentary not added to the price. Also more italian and pasta main dishes. The.kitchen tried to make more frenc cuisine as main dishes

Pool area was comfortable. Good pool lounges.

The pool water was a bit too warm

The stuff was wonderful, super friendly and very helpful! the hotel is run with lots of attention and is a fantastic value for money! The spa facilities are great - we‘d love to come back!

Everything

Nothing

The hotel spa and wellness center. The food. The staff

The spa area was really nice. Massages good. Mud baths good. Decent breakfast.