Staff was friendly. Excellent location for sightseeing. Excellent breakfast. Good room size and amenities.

No elevator, but staff accommodated request for a lower-floor room for elderly family member.

Convenient for the purpose of our visit

No food in the evenings and nowhere else open to eat. Our room had a broken light in the bathroom and the sliding shower door came off

The rooms were very spacious and comfortable and the location was perfect - all very good for 85Euro.

No tea in the rooms, no milk either. We didn't have breakfast as it was in a very dark room. Foyer wasn't very attractive. No terrace at La Terrasse?!

Good location in the centre of town. Friendly staff and comfortable room. Bathroom modern with excellent shower.

A little street noise as the bedroom was by the road.

perfect location, spa bath, clean, coffee maschine in the room

no elevator but wasn’t a problem for us as we had a small cabin luggage only

Really newly furnished hotel including room , friendly staff , beer , wine on the bar , good breakfast and cofee .

only soft mattress

Staff very friendly and helpful

Not elector Water cold

Central location

the sauna in our bedroom worked great and the suite was large.

Friendly staff, the hotel is in the city centre of Douai from where you can walk straight into the shopping streets and/or restaurants to grab a bite. Train station also within walking distance.

The hotel has 4 stars which made me expect a bit more. The bed was absolutely great, but some things made me feel that I was staying in an okay 3 star hotel. For example: staff didn't wear any uniforms but general clothing, the breakfast was okay but standard and in my room during my stay there was no cold water, only warm. Some if the finishes in the room such as the painting done on the doorframe of the bathroom looked like a one coat DIY. Having said all that I had an okay stay, but because of the 4-star rating I had expected a bit more.