Super friendly staff! From the first moment to the last goodby they did their very best to make you feel at home and to help you with any request you might have. Great breakfast with a rich buffet, free parking outside, reasonably priced underground parking and a good location right between Heidelberg and Mannheim. In walking distance to Ladenburg, a nice little township with many well maintained roman historic buildings and flair. The hotel room was spacious, the bathroom well equipped. The assortment of coffee and tee available in the room was excellent. There was the possibility to even use a sauna and a gym without extra cost.

The only really relevant drawback that prevents me from giving highest mark for the facility is the fact that our room did not have power outlets of any sort next to the bed. We were in the hotel together with two other couples. There was one power outlet in on of their rooms, the other one also did not have any. In our case also one side of the bed did not feature a bedside table. Of course you can charge your mobile on the working desk but it's no real alternative if you want to use your mobile in bed. May be better on getting you awake fast this way though as you got to jump out of bed in order to stop the alarm. :O)

It was great to be able to park directly outside the hotel. There are about 35 spaces outside and we arrived early. We brought our bikes and were also able to park them in the underground parking area part of the time. We were there in early August and the air-conditioning was a reason to choose this hotel. It was a huge relief on a very hot day. Everything was clean and efficient. We were pleased to have a kettle with coffee and tea in the room, as well as a bath. Having a few English channels on the television was a bonus. The staff were helpful and competent. I noticed one in conversation with a deaf guest. She enunciated her words clearly so he could lip-read and made every effort to render assistance. The hotel's car park filled while we were there, but the corridor was quiet and we were not disturbed - even on a Friday night. Overall, we were very happy with the hotel.

We liked everything. The hotel is a 5-10 minute cycle ride from the very pretty old town and the ride along the river bank was very pleasant. It might be a long walk for older guests, though. We opted for the room only rate so I can't comment on the breakfast. We would rather have a pay as you go breakfast than a buffet - too tempting to over-indulge.

I asked for twin beds (well separated) and an ergonomic pillow. These were ready before we arrived. My gluten free and dairy free diet was easily met at breakfast and as long as I asked the night before and informed reception the time we needed to take breakfast to leave on time, the bread was defrosted and baked ready for me in the morning. I did not have to wait as can often occur. Breakfast selection is amazing as is the selection of tea. Indeed boiling water is provided, which met our need for a good cup of tea over breakfast, and the kettle in the room meant we could also make a cuppa when we arrived in the afternoon. The beds are comfortable, the room was quiet, check in and check out was seamless. We always stay here when we are passing, for a comfortable, reliable and restful nights sleep. Weekday evenings there is a bar open and a buffet available of prepared hot dishes and a range of salads - priced according to the quantity eaten, so one can have a small snack or a main meal for a reasonable price. One can eat indoors or out as there is a patio in the inner yard connected to the restaurant. On weekends there are a number of good restaurants open in the town center which is within walking distance. There is a Pennymarkt next door, open until 9pm in the week, handy to provide for the trip on the following day. The Jet service station on the roundabout nearby offers a good price for Diesel when topping up the car. I like to walk around the block behind the hotel, along the river to the old town and back before bed. A very pleasant evening stroll after a days drive. I understand that there is also a sauna however we have not used it ourselves.

The toilets are in the basement and there are no signs to indicate where to find them. I had to ask a member of staff who also had to ask someone else where they were.

Food in the restaurant was really good and every employees were helpful and talking in english

Room too hot at night (I put the airconditionning at the lowest to prevent being sick) I requested on the tablet in the room that there be no cleaning of the room for 2 nights for environmental reasons, but they cleaned the room anyway.

We liked our room, everything was clean :) Bed was comfortable. The hotel itself is stylishly furnished. The staff were friendly and helpful. We enjoyed our stay.

Unfortunately the parking situation is very difficult as the parking available is always extremely full. In addition, I was disappointed with breakfast as there were barely any vegan options. For a hotel of this size and caliber a vegan joghurt or a vegan cheese-alternative would be an easy addition to satisfy vegans and do something for the planet.

We are devoted Leonardo clients and always stay here when in Ladenburgh. The hotel is well rrun, and the rooms very nice. This time we had a junior suite that wa very spacious. The bar has an exceotional collection of good whiskeys. Parking and access is easy and better than being directly in Town. Great hotel!

Had a room to the quiet side (neighborhood). friendly staff, room was fairly nice, nice breakfast - generally wellness & fitness available is a plus. Parking in front of / on property. Value for money was fine. Breakfast staff initially didn’t ask before wanting to remove things, but I could inspire the young helper to do, which he did very nicely then, and everyone took last scoops and it felt very comfortable to hang out as last person at breakfast. :-) Thank you!

Sauna didn‘t work as intended. Wellness area rather cool/cold (due to saving energy , maybe). I changed room as it wasn’t quite like on the pics, next room was similar but altogether fine.

Good Atmosphere and kindness of personel. We have been welcome by the reception with a Welcome drink and all the details well described. Breakfast was good and complete. Parking place safe and large. If you have a ski box you can still park in front of hotel in a safe area.

The hotel is more than fine in the common areas, the room comfortable and clean but not same level of other Leonardo's hotels. Anyhow, the quality is good and the price convenient.

Rooms can be improved, in particular the glass doors of the toilets. Inappropriate in family room.

The room is big, the free parking space is large, the room is fully equipped with water heaters, and it is clean and tidy. Because the weather was not too hot, I turned off the air conditioner myself. Next time I travel to other places, I will also search for this multinational hotel chain.