The staff was very hospitable. The hotel is exceptionally clean and updated. Location is perfect; close to restaurants and shopping in the upscale Burleson community. Burleson is a very pleasant town with lots of shopping and dining. I highly recommend this hotel for it's cleanliness and location. This hotel also serves breakfast. I opted not to eat it, only because I am vegan and there weren't vegan options but most hotels do not have vegan options.

No complaints. I would have liked to see something vegan friendly like potatoes served, but it wasn't a deal breaker. I was able to have tea and that was great.. The kitchen was fully stocked with eggs, waffles, meat and drinks which is what most people eat.. I was able to find vegan friendly restaurants nearby

Ate elsewhere.

Not enough trolleys for luggage, but we're noticing more and more guests don't return them, nor are they in the hallways, meaning they're being selected at night and kept in-room for morning departures. Not just here, but nearly all hotels we stay at anymore. Although we checked in at 9:30 pm, there were two "wet" guests at the front desk asking for towels and simply told there were no more. They each already had a towel wrapped around, so not knowing whether those were from their own rooms or not, the guests replied there had been non available poolside.

Cara greeted us as soon as we walked in, and was so professional and caring. Corinna also greeted us in the morning as we were going out, and had a great smile and friendly demeanor. Michelle also was very professional and attentive each morning for breakfast. She kept enticing stocked, very orderly and clean, and responded to any requests with speed and professionalism. We’ll definitely stay here again.

Nothing we did not like.

The room was clean, the bed was comfortable, and the complimentary breakfast was great.

We requested for housekeeping to remove the trash and replace our old towels with fresh towels. It took two requests to complete this task. Guest services told us that rooms are cleaned every other day. We replied letting them know we were aware, we were not asking for housekeeping to clean our entire room. We wanted the trash removed and fresh towels. Honestly, as a paying customer, it is not a requirement to ask for a request more than once on the same subject. Otherwise, our stay was great.

The Room set up

We had the most noisy disrespectful neighbors on the 4th floor. They knocked on our door at about 11pm-12pm at night, played in the hall, gathered with others joking around. The breakfast was ok but that gravy was so salty it messed up the biscuit and gravy. The restroom has no Ventilation and once you take a shower it felt stuffy. Pillows would go flat it hurt my neck.

The hotel was very clean everyone was polite. It was convenient for me and my husband food places in walking distance so we walked literally across the street ate and drinks and walked back love it.

I couldn't use the side entrance to enter hotel but u can exit the hotel he was parked on side but we couldn't use that entrance to enter we had to walk around to front.

I asked for a handicap room with 2 queen beds. They didn't have one with a shower except with a king bed available, so they emailed me and ask if a tub was ok with two queen beds. I responded that was just fine & they responded back they had me setup. We arrived early & stopped to check & let them know we were in town & may be late arriving & went ahead & paid for our room & they actually had our room ready. We were able to take our luggage up to the room & relax a little bit before going to a funeral we were there for. There were good places to eat & within walking distance. When I told them we were there for a funeral, they said to let them know if there was anything at all that we needed. We didn't get to enjoy breakfast this morning because we were meeting some family for breakfast & a visit before returning home, but it sure smelled good. After checking out the room we only had decaf coffee & I asked if they had regular & she gave me several packages in a small clear bag with handles to take back to our room. It was so nice of her very accommodating. She gave me enough to have several cups of coffee each.

The bed was a little soft for me & the pillows were not firm enough for me, but that is a personal preference & you can't please everyone, so I'm ok with that. There was no way to charge phones & things by the bed & I was not crazy about that.

Staff was great

Beds were horrible, when we showered everything was wet. The counter tops the floor.. Everything was sweating bad. The bathroom door would not close. The room smelled like mildew.

Very Good. The facility was very comfortable. The food court was ample and the personnel was very service oriented.

The food court was not replinished as quick as it could. Customers consumed the original offerings and it took quite a while to make it available once again.

Great location. Breakfast was outstanding

Problem with one old guy say that he owed the handicap parking space we parked in. Told him you don’t own it just because your staying there for two weeks