Marc with a C took his job very seriously here. One of the best customer service agents I have ever met. He gave me a 100% on all my requests. The modern style hotel was very close to the train station and the Rhine River. The room was very comfortable and the buffet breakfast was excellent.

No mini fridge.

Room was large, modern, and spotless. Very quiet and comfortable. Windows open in multiple ways. Breakfast selection and quality were excellent - breakfast room facilities were pleasant. The ownership/management of this hotel is extremely attentive to the needs of their guests. Property appears to be new (constructed within the last 10 (?) years). Excellent value given the size and quality of the facilities (with breakfast included). Additionally, adjacent to the hotel (1 door south), is an excellent bakery/cafe with an outdoor terrace - it's a good spot for a quick lunch. Will definitely select this hotel when visiting the Remagen area in the future. (This review reflected a two-night stay.)

No complaints or constructive criticism to offer.

Brilliant location in the centre of a pretty little town. Car park was easy once you obtained the access card from reception with lift up to Reception and all floors. A short walk to the river with choice of several good restaurants. Breakfast was typical cold cheese and meat with nice bread from bakery next door and fresh fruit etc.. Small sitting area in Reception for Breakfast and no actual bar but all types of drinks available. Very helpful staff. There was a sauna on the top floor but only open 5-9 pm.

Excellent location, staff and lovely selection of hot and cold items for breakfast! Thank you to Marc especially for his excellent customer care and making us feel so welcome! Thank you also to the lovely Hannah for the delicious breakfast and looking after us. What a wonderful hotel. Would recommend and will definitely visit again!

Nothing

This is a great hotel. Clean. Central location. Staff is very friendly. If the front desk is closed they make sure you can access the room key from outside hotel. Very quiet. Get to breakfast early!

The only this I was disappointed with this stay (and I've stayed 3 times total) was the breakfast went so fast I didn't get to have any of the hot food. It was all gone. Get to breakfast early.

lovely welcome as we were very tired after a days cycling. fabulous clean room and very comfortable. we enjoyed drinks on the terrace, i had a lovely local white wine which was very enjoyable. the breakfast also was superb with a superb selection of fresh fruits, yoghurts and continental breakfast. it was all delicious before setting off for the day on our bikes. Which incidentally were locked up in a very secure room. Would definitely like to stay again.

nothing

This was the 2nd time staying at the hotel and both times were fabulous. The staff were so helpful and the rooms were clean and well presented. It was also great that we were able to leave our car in the hotels safe car park.

The breakfast area was lovely. Verry good, fresh coffee. A good choice of continental breakfast, with a few hot options such as eggs and bacon. Lovely fruit salad and fresh bread form the bakery next door.

Literally nothing. The hotel, staff, location and atmosphere are all brilliant.

Spacious room and comfortable bedding. Breakfast is served on time and staff are friendly and most helpful.

Fantastic staff, serviceminded and easy to get a hold off at all times. Never have i had a single issue that was not instantly resolved. Simply outstanding :)

SUPER nitpicky stuff only. Door to my room was difficult to close completely (first time i have had this issue, other rooms has not had this issue) The sink in my room also had some issues, again never had this issue there before, just bad luck. I am sure it will be fixed by now. And none of it were actually a problem.