Everything. The hotel is absolutely outstanding in all respects. It is a most delightful hotel. The bedrooms are quiet, comfortable and well furnished. The staff are invariably polite, interested and they treat their customers extremely well. The hotel has ample, very convenient parking, it is located far enough away from the nearby road that no traffic noise is heard in the hotel. The choices at the continental buffet style breakfast are virtually endless ( no Ulster fry’s available) and the dining room serves a range of delicious meals. We recommend this hotel very highly with no caveats at all.

NOTHING AT ALL

Everything was exceptionally clean and well maintained - so much so that all looked brand new. I arrived after check-in had closed but they made special provision and accommodated my request. Lots of parking. Super breakfast - and a pot of coffee on the table (which I really appreciated). Staff were very pleasant and efficient - e.g. no problem getting a company invoice.

I cannot think of anything that could have been better.

My family use this hotel every single trip we make to Paderborn. Simply because of the staff. From the reception team to the catering team every morning - polite friendly and always Willing to assist with every demand. Overall, a perfect hotel with a perfect team.

Nothing - we enjoyed it very much.

The hotels is in a quiet suburb of Paderborn. The Nixdorf Museum and central Paderborn can be reached by bus (stops just outside the hotel) in about 20min. The room and bathroom are spacious and very quiet (we had a room at the back, facing the park). The meal in the restaurant was nice, with a good selection of food and beverages at reasonable cost. Plenty of Off-street parking is available and with the bus close by no car is needed to explore Paderborn. Overall an enjoyable and comfortable stay

A hot water kettle in the room would have been nice - one was supplied when we asked :)

Lovely traditional hotel. Large comfortable room

No tea or coffee facilities in room which seems unusual now. Didn't appear to be choice of coffee at breakfast and there was a bit of a lack of replenishment of items even when mentioned. Breakfast tea, butter and hot water. Think staff rather stretched that morning.

parking at the property, included in the price. quiet location large rooms

I requested adjoining rooms. we were given a room on the ground floor and one on the 2nd floor. After we discussed, this situation was adjusted. The non-existent gym, although it says on the booking that there is. It was explained to us that it was a booking error! Slightly outdated furniture.

I booked this hotel for my parents to stay in. They loved everything about it. It is very clean and tidy, smells wonderful. The room was a great size, nice little balcony type room with a beautiful view. Large enough ensuite. The breakfasts were lovely and very good for the price. There was literally nothing that qe could fault. The desk staff and the breakfast staff were particularly lovely. We had an older male help us with breakfast and he was so accommodating. We didnt dine there for dinner so cant speak for those staff members but can assume they were amazing as well.

The only thing we didn't like was a lady we can only assume was the bar manager. I dont know if she was but she was incredibly icy and nasty to the people beneath her. They looked terrified/uncomfortable.to speak. They delayed giving us change for our cash payments because she was the only one allowed to touch money for some reason. She berated and snapped at her team members. We watched her berate one of the males about making a drink incorrectly and then watched her make it the exact same way he did. In short, shes a bully. I think maybe she needs to be spoken with because that was not a comfortable environment to be a part of nevermind work in. I CANNOT stress enough that this was the ONLY issue we had with the place.

the lady who was working on reception the night of my stay was very helpful. She called to help arrange a smooth arrival for my work colleague who would be arriving after the reception had closed, very much appreciated. She was friendly and had great English too which was really helpful for me!

the pillows on the bed weren't great, they were square (which to me is strange) and the material inside was not very comfortable. Other than that everything about the hotel was great

Lovely staff, good breakfast, has parking right outside, spacious and clean rooms, pet friendly (easy access out to the garden in the back as the rooms have their own back doors), good food at the restaurant (the sweet potato gnocchi was lovely!)

Smart well maintained property with traditional German charm balanced against modern facilities.

It was hit during our stay and there is no a/c or similar but we were aware of this when booking so not a complaint.