Excellent location, service and value for the money we paid.

Poor breakfast, at evening we had dinner at the resterant ,which has different owner, they had too many mistakes by the bill...it was not nice

So, the room was amazing in that it was incredibly well thought out with plenty of storage options to make luggage and clothing disappear. Very clever use of space. And then there is the balcony overlooking the Med. You are perched over the water and we sat there in the rain for a day and a half watching the windblown spray crash and Yachts come into the bay to hide...add a couple bottles of wine, cheese and other snacks and it was a great way to deal with the rain. Friendly and accommodating staff as well.

Restaurant hours were pretty short.

Location next to the seaside with a great shore. Hotel Staff was also quite nice and supportive. Cleaning of the room was also one of the strengths of the hotel.

Cleaning of the restaurant is problematic where we saw many plates ready to use are dirty. Besides, breakfast can be improved further because we could not find cheese, olive, tomato, etc. which are the basics of breakfast universally.

The friendly and helpful staff, location, cleanliness, breakfast

the only thing I can think of is that the parking was farther away but we didn’t use car at all as there was so much available within walking distance

One of the nicest holiday experiences ever. Deborah and Lara are running this place wonderfully, and the rest of the staff was also extremely nice. The balconies are right over the water with great views. We loved it.

The location was perfect. We could imagine that in the height of summer, it would be busy and a little too noisy for our liking. Going in October has been lovely and gentle with tranquil walking along the seafront to the restaurants in the evening. The sunset snd sunrise were perfect and having a seafront room with a balcony made it all that much more delightful. The room was very well laid out and the bed was very comfortable. The shower was amazing - hot and powerful. Breakfast was really lovely and we were really impressed with the choice for a gluten free diet (with one of us being a coeliac). Decent Schar bread on offer, not just breadsticks, crispbreads and rice cakes which seems to be majority of lots of other hotels.

Nothing.

Staff were excellent, especially Lara, who spoke very good English. Location right on the water, walking distance to selection of dining options in San Terenzo Fery to Cinque Terre docks at Lerici, a 20-minute walk from hotel Excellent restaurant on site

Great location, beautiful views of the bay. Lovely reception staff and a nice breakfast. You drop off your bags and then you can park for free a short walk away which is excellent as parking is at an absolute premium in this resort.

Maybe move to more environmentally friendly toiletries.

Location is fabulous. 15 min of a lovely walk along the sea front to Lerici town centre. Just 5 min walk to San Terenzo centre.

Very little. Breakfast not the best.

Polite,professional and knowledgeable staff, wonderful views and great location!!

Can’t think of anything at the moment