This hotel has been redecorated / refurbished recently, everything is so clean, so tastefully furnished, shower fantastic, bed comfortable. I arrived a little later than check-in due to DB trains putting me 2 hours behind schedule, but that was n9 problem for the staff. I didn't eat in the restaurant because I was too tired but the menu looked very good value. There is a cheap on-site sauna. Beer garden. The breakfast is one of the best I've had in ages with so much choice and the server is just too good and too happy for that time of the morning! I stayed in 2 rooms and the quality was consistent. The hotel is less than 10 minutes walk from DB and HSB teain stations.

Nothing

The room was clean and comfortable. Secure car park (for a smallish fee). The food was good. The staff were friendly. The restaurant is very popular and busy, but service was good.

Our room was on the upper floor. The stairs were steep and there was no lift. The room we had faced south and was very hot when we arrived, and no air conditioning. A notice on the website that the restaurant was closed on Sunday would be good. We arrived on a Sunday and had to walk into the town to find a meal. Not a big deal, there were plenty of places to choose.

Lovely, modern room. Convenient location (for town and train station). Lovely breakfast, and super friendly breakfast staff. Good quality WIFI connection.

The check-in process could have been smoother (we arrived early afternoon, and had to wait quite a while for someone to answer the phone and check us in). The evening food in the restaurant (at least for vegetarians) is disappointing. It has the feeling of all being processed, and nothing freshly made.

The location and room was excellent, the bed was super comfy. but the breakfast was amazing, all you could eat continental breakfast, but did find a hot server with sausages, bacon and eggs which was unexpected but wonderful all the same. The only thing I could mention which is a small point, maybe some English labels on the on some of cereals.

The parking for the hotel is not on site, it is 2-300 metres down the road, which is a problem when checking in and out, unloading and loading your cases in and out of your car. But the biggest problem is that you seem unable to get a drink after 9.00pm. we had been out for food at a different restaurant and when we returned to the hotel just fancied a night cap before bed, we asked in restaurant if we could get a beer as we were staying upstairs only to be told ,No, even thou the restaurant guests were being served beer till around 10pm, which sort of spoiled the night, a bit. But knowing this now, would stay there again

The hotel is situated on the northeast end of Breite Straße, the main street of Wernigerode and it is not far from the main train station. The room is comfortable. Wi-fi is good. I like the breakfast here. There are several selections to choose from, both hot and cold items. Please note that the hotel reception access is on Grüne Straße which is a side street off Breite Straße.

The room window is facing the hotel inner courtyard which is also used as the outdoor dining area for the hotel restaurant so it can be a little bit noisy in the early evening but it is all quiet at night. In the morning it can be difficult to find a staff at the reception.

Location and price

These are not dislikes, simply advice to make your (recommended) stay more convenient. Check in is only staffed from 15:00, it’s a well refurbished old building which has no lift so beware of stairs to all floors if you’re not very fit. Although the hotel description says it’s possible to book a parking space they really mean PRE BOOK to be sure of getting one.

Close to DB & HSB stations, in the centre of town with plenty of shops, eateries, etc. nearby. My single room was clean, comfortable, spacious, well equipped. Superb breakfast served in the restaurant, with lots of fresh hot & cold options.

I can't really say that there was anything I disliked, all boxes were ticked & then some.

Staff are amazing - the best service in Germany. Comfortable room with a small fridge, fan for the summer heat, and a TV bigger than at home. Less than 10 minutes' walk to the train station. Exceptional breakfast with a lot of different fruits, salad, and meats with delicious fresh bread. Will certainly stay again!

The breakfast included a wide range of meat slices, cheeses, jams, honey, fruit, müsli, yogurt, scrambled eggs as well as different breads and rolls, also an ample amount of coffee and different teas plus juices! I was super happy with it all. Also one can enjoy afternoon tea as well as dinners at the hotel's restaurant, with value for money choices and delicious dishes which had a great choice for vegetarians.

Nothing all was very much to my liking!

A well-placed hotel in Wernigerode on one of the main streets through the town. The room had an excellent bathroom and the selection at breakfast was just right for me, with very friendly staff.

Nothing at all.