The suite I had was spectacular. It was so comfortable and well laid out. Very elegant but felt like I could live there! The staff was so nice and helpful. I took a fall on a sidewalk near the property and got scratched up quite a bit. The staff brought out the first aid kit helped clean my wounds and bandaged me up so I could still go out and enjoy the night with my friends. Everyday they checked in on me to make sure I was still doing fine. I felt cared for in every way. The grounds were so beautiful like you were in tropical garden! Just exquisite!

There was nothing I didn’t like. Everything was done to perfection.

The building is modern and pretty . It is probably one of the few good hotels in Cali with a pool. Room was spacious with good AC and comfortable . San Antonio neighborhood has interesting places to eat and have drinks .

Check in was at 3 pm but room wasn’t ready they told me to wait 30 min .

Perfect blend of traditional Colombian homes , jungle and modern architecture. Pieces of the original structure used as decor , dense lush gardens all throughout the property , wood, concrete and iron . Truly a spectacular sight , lovely aromatherapy throughout, great service awesome food & drinks. The complimentary breakfast was also delicious . The room was spacious & clean . The pillows and bedding were so comfortable ! The shower was luxurious, I loved the body wash and lotion they provided as well. Our room had a lovely rooftop terrace with a gorgeous Birds Eye view of the town and mountains

There was no true noise barrier in our room from the outside world as the windows were wooden, a glass window would help cancel out the noise from the outside world. Also wasn’t a fan of the 2 in 1 shampoo conditioner. But that is all

We were blown away by the sheer size of our room and the views on to tropical trees and bushes outside. Sitting on the balcony, listening to the birdlife, was very peaceful. The area of San Antonio is excellent with good quality restaurants within walking distance - our favourite was the Meditterranean across the road which did fusion food exceptionally well in great outdoor surroundings. The breakfast here is buffet style with a huge selection of different food which we enjoyed. Most places are easy to walk to, so the hotel is a great base to explore Cali.

Although the pool looks lovely and inviting, it's right in the middle, between the bar & restaurant, so feels very much like a goldfish bowl, with no privacy.

The room was specious and linens, mattress and pillows very comfortable. Places to store, unpack, and spread out. Lovely dining room which serves a good breakfast and also has a full restaurant used frequently used by external guests for parties. Wonderful spa where I had a rejuvenating facial, they also offer massages The neighborhood is full of great restaurants, I highly recommend Karmel just around the corner. The park was nothing much to see but we headed down from there to the river where the outdoor cat museum offers a lovely walk along the river.

The reception staff is not well versed in tourism. When I pointed that out at the end of the stay, they showed me a card with a QR code to access tourist suggestions. That would have been great from the start instead of the mildly disinterested looks our questions received.

This hotel is amazing! Maybe the best one I have been in my life and I have written hundreds of these reviews already. It is a very interesting hotel made of many houses and courtyards that feel like a peaceful jungle inside an old and picturesque district of Cali. The hotel staff is amazing and the restaurant is of high class that can satisfy even the most exquisite tastes. The check-in process was extremely smooth and pleasant with welcome drink being delivered to us from the bar, while our data was being filled in. We got a free room upgrade from regular sweet to amazing sweet.

It is very difficult to make any remark to this hotel. It is close to what I would call perfection! Our minor remarks are related to external services of the hotel - gym is located at an external location and was not accessible on Sunday. Same about laundry service - we wanted to have some items washed on Saturday, but they said they won't be ready before Monday, which was when we did not need them anymore.

Alko Hotel exceeded my expectations! The bed was incredibly comfortable, and the amenities were top-notch. The staff were attentive and always ready to assist. Breakfast was delicious—great start to each day. Highly recommended!

I missed seeing more traditional Colombian dishes on the breakfast menu. They do offer arepas and almojábanas off the menu, which was a nice touch.

The room was amazing and huge! The layout and everything in it was really well designed. The hotel invites you to serenity as soon as you arrive. People.in the service were.always smiling and quick to answer all our requests. Great value for money

There were no much vegetables in the buffet, and no many options for people that don't like eggs for breakfast.

Beautiful hotel, location is good. Room was very spacious and nice with great view of courtyard and pool. Staff are very helpful and friendly, especially in the bar and restaurant. The restaurant has a really nice tropical look and feel as does the courtyard. Lots of nature and you can hear it at night.

Room did not have a mini fridge to keep drinks cold.

Everything about this hotel was excellent, the location, service, food, ambience and rooms... I highly recommend it to anyone traveling to Cali, Colombia.

There are some parts of the rooms that need some maintenance, I know humidity is hard on paint but I think the hotel should paint a little more often to keep everything looking perfectly.