The location of the Westin felt a little away from the busyness of the city. It was next to the Police Department so there were people out on the street (not a lot) throughout the weekend. It was easy to get on to I-55 from here and easy to find. The rooms were nice as well as the bathroom. We had a double queen room, that came with a shower tub combination and the depth of the tub was awesome. The indoor heated pool was awesome as well. We did not go in the Jacuzzi, but they have one. We also did not eat at the property. Front desk workers were super nice!

Leave a note for the people that bring dogs to make sure they clean up the mess around the property. I didn't notice if there were any doggy waste trash bins in the area, but that would possibly help.

Modern and clean looking

My booking was supposed to include breakfast and at check in I was told I had $50 credit for breakfast. However I have been charged the full $56 for breakfast. Also at check in my booking was registered as Mr Peter John which caused confusion as my surname of Bradshaw had not been used in the booking. I hope this helps, regards Peter John Bradshaw

property very nice, staff is EXCEPTIONAL, from housekeeping to maintenance to front desk to the restaurant crew, bartender Octavius knocked it out of the park<3 definitely will come back if when in Jackson next. Thank you

-mini bar fridge was broken -ADA shower gets water everywhere on the bathroom floor -breakfast isnt available all day -awning in valet/entrance to lobby isn't rain proof...very strange

Hotel is very modern and confortable. Vallet service works out very well. We liked our stay! Hotel is very well located as well.

We did not like the way the the hostess at the restaurant for breakfast treated us! She was very unpolite saying that as we did not reservation we could not have breakfast inside the room, but we were staying at the hotel.... it was very compelling.

Clean environment Hotter water than most hotels ( bath and sink ) Friendly staff ( especially Emerald ) The executive suite was amazing

Lack of free parking No vegan options ( Estelle)

The staff was amazing, especially Justin, who parked my car several times due to my absentmindedness, the front desk staff and the adorable lady who delivered my dinner.

I ordered a Dark and Stormy, which requires a specific rum. Rather than tell me that rum was unavailable, it was made with a different rum. I know it sounds petty but it's a specific drink.

It was fine, clean, quiet, respectful staff, helpful. Comfortable and clean room, good beds and linens.

Valet parking.

We love The Westin, its always clean, the staff is always super helpful and nice and the restauraunt and breakfast brunch is great

there was one mistake on our room service order but it wasn't that big of a deal, they took it off of our bill

Liked everything

You should find a way where trays are not on the floor outside of guest room. That takes away from your 4 star

We were traveling for military orders, from Las Vegas to Fort Walton Beach, FL... so we were just passing through. The hotel was beautiful, clean, well kept and the staff was friendly. The in room dining was fair priced and great quality. I appreciate the comfort during my long road trip. Would love to return someday! Thanks

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