Everything was great😊 Nice big room with balcony (premium double room)… Spacious, nice bathroom Cleanliness, Service, Breakfast Top The staff at the reception and the staff in the bar and restaurant were nice and helpful they speaks English and German well 👍 We really enjoyed the wellness and spa and the Ayurvedic massages were amazing. You definitely need to visit Retro Bar 😄 amazing place where time stopped in the 70's and 80's where all generations dance together 😄🙌 I look forward to next time

The property is spacious, very clean and gives the calm that most of the visitors seek for when visiting a place as it is. The stuff is very nice, the food is AMAZING and even better the water and the procedures that are offered are worth to try.

Nice hotel, good food, everything available.

The staff could care more in the bar. You wait extremly long and sometimes the staff will not arrive. Also I would expect them to know what wine they serve and sell.

The new room very nice, bathroom too, staff very friendly , the area around very nice.

The food in the buffet not nice, Ned more option

Very good spa care

Below average gastronomy

The accommodation is great and the stuff is incredibly nice and kind. My dog was very welcome and he felt like at home as well. I recommend this place 🙂

Spacious. Helpful staff at front desk and pizza restaurant. Some had good English. Pool was enjoyable, use towel to book sun bed early! Very nice spa island and very close to town.

Buffer style meals not ideal in Covid era. A little bit of messing with car park swipe card on and off the island. Overall very positive

Good organisation during Covid pandemic. Safe feeling.

Restaurant.Smaller choice. Staff positive. Missing water in coffee machines.High price.

You need to understand that this is a traditional Slovak spa resort, albeit an upmarket one. facilities are therefore geared towards the spa-goers. excellent pool, terrible wifi. location is hard to beat, breakfast amazing, staff reasonably friendly.

it has glitches of a Slovak spa resort. for breakfast, you’ll be seated with three strangers and will have no chance to change. wifi is very bad. furniture is functional but very dated.

Location- hotel is located on the quite, green spa island in Piestany Access to different medical treatments , Asian massages , sauna, swimming pools and whirlpools Staff at the spa, restaurnat and cleaners were kind and helpful. Receptionists could be more cheerful and customer oriented.

Communication- I didn’t get a reply to my message (through Booking.com) for 4 days. By the time they replied, we were already at the hotel. I could not reach reception by phone the whole weekend, and as we we traveling on Monday this was really urgent. We also didn’t like that they didn’t inform us in advance that they will do spa cleaning for one whole day, which meant a lot for us as we only stayed 2,5 days and chose the hotel because of spa. No reimbursement or offered apology of any kind was provided by the facilities . Paid lunch or dinners- Breakfast was included in our price, but when we decided to pay also for lunch , this was very expensive- 20€ per person for meals which you would get for 5€ in any cheap Slovak restaurant. Big disappointment! I would not be sorry of 20€ if the choice was really up to the expectations of 4* hotel.