VIP paid parking was great. Big parking spot, lot of space, although to get i to reception, and to parking spot itself was a bit tricky. I think with some technical adjustments this could be easily resolved and made more travelers friendly. Very friendly helpful and well speaking English staff. Also, welcoming with a prosecco glass after journey was a really nice gesture. Great!

During on day stay it is hard to say a lot, but on weekend, breakfast could be longer available (at least till 11 am.). Parking entrance should be more automated, without necessity to call reception (which took a little bit time). Also, bathrobe (L-size) in my room was, well ... quite small ;-) I wasn't able to fit into it.

Great hotel in central Zilina. The old town and a big shopping mall were just across the street, the train station a five minute walk away, so ideal location. Staff was nice, room was large and clean. The historic building of the hotel is pretty stunning. Air conditioning did it’s job despite weather being very hot. Everything was also very clean. The room had opening windows, which was a plus, cause late at night, we could turn the AC off for a bit and let some (now cool) fresh mountain air in.

Nothing

Friendly staff, everything clean, very nice and large room. The central market is very close, the train station is also on walking distance. Fine breakfast (with an "asian" corner, which might refer to visiting staff of the Kia factory in town...?). We did not use wellness or restaurant offers, but they may have been fine, too.

Just two little (!) things: There is a bathtub (instead of shower cabin), but the plughole did not close, so no bathing possibility. At the exterior wall of our room, the fan (of the kitchen probably) was attached. The tubing reaches to the roof, so there is no smell or so, but the fan occasionally starts and the vibrations is conducted by the wall. Very silent, but might be annoying during longer stays or for sensitive people. On the other hand, the wall was to the backyard, which may be more silent than a room to the roadside front.

Hotel and the whole interior looks really nice. Room was spacious and comfy, service nice and welcoming. Breakfast was also quite admirable, there’s food for each taste.

Even though we had room on the 3rd floor , the street noise is quite loud if your room windows are facing the street. We had ear drops so it was okay to sleep like this.

I have experienced a lot but this hotel is absolutely exceptional - cozy, clean, nice staff of young people,perfect breakfast,nice wellnes, spacious room and bathroom - all with great equipment. I would be a bad traveler if I didn't give this hotel the maximum rating!

I searched in vain for any fault - maybe a small fault was that the sauna is missing a cooling pool - but that's really the only one

Location is good next to the town centre. Room was large. Didn't try the spa.

AC didn't work and was too tired to complain, opening the window cooled the room enough to be able to sleep. Bed was a bit uneven so not the best sleep but okayish.

Location, cleanliness and stuff was perfect. I would choose this hotel during my next visit of Zilina.

Noise from closing doors on the same hallway was extremly loud. It was waking us up everytime someone left or entered room on the same floor. Staff should inform during check-in, that wellness is private and you need to book your visit there. I know, that these information are for sure written somewhere, but private wellness isn`t very common so, little heads up would be appreciated.

Location was close to main square. Room clean and check in smooth.

Stayed in much better hotels with better facilities, room decor and beautiful pools with no extra charge. Hotel over priced in comparison.

The brakfast was great, very large choice, very tasty - it made my opinion about the hotel even better The room was large, newly modern decorated, with spacious very clean well equiped bathroom. Proper ventilation with aircon! Very silent but eficient Good location - city center, old town just accross the street

City tax 4eur for 2persons for one night, 2eur per person? in Slovakia???

Accommodating staff that helped us to dry our drenched motorcycle clothes by providing a space heater and clothes dryer. Excellent dining experience (quality of food, service and atmosphere). Very good breakfast and right next to the center of the city. This was our second stay at the hotel within a week and if we ever back in Zilina, we’ll definitely book again.