The manager, Eddie, was wonderful. Because we were the only guests for the night, he even took us for a tour to see the other chalets. Because of the tour, I can give some extra info! *We stayed in the African Experience villa. It is one of the self-catering villas. There was a slight issue with the shower's cold water faucet - but nothing major, and when we told Eddie, he was on it immediately. We told him the repair could wait until we checked out, as it was not something that bothered us. The bed was really comfortable and the room was clean. There are small things that can be updated, for example, the kitchen cupboards, but then again - this is nothing major. We spent our two days in the park, and just showered and slept there - so it was perfect for what we needed. The villa has a small private pool, which was a nice addition. Breakfast was included - and we enjoyed the breakfast. *There are quite a few "luxury rooms." These are new additions. They are beautiful and modern - but not self-catering. Commenting on a review left from another guest regarding noise, I can see how this can be an issue if there are unruly guests next to you. However, these rooms have an additional door linking them, so if ypubare planning a getaway with friends or family, this is quite nice. (And just to add , we recently stayed at Sun City, and guests were making noises in the corridor at 3 am. Inconsiderate guests are, unfortunately, an issue you can encounter anywhere. *There is also a double story house for families. It is a lovely house with beautiful views and a private enclosed pool area. *The presidential suite is AMAZING. Very luxurious. It has it's own heated pool, and they are busy building an enclosure for the pool area.

I liked that the room and surroundings looked exactly as they were on the pictures seen on the internet. Overall a nice spot to hang as a couple.

The activity package that they sent us weren't all accommodated by them. For the Panorama route experience, we had to book at Hazyview before going down to them and we had to drive about 45mins to get to the elephant interactions activity. The water in the shower was incontrollable, when it is cold it was too cold and when hot it was too hot.

I made the reservation for my parents as a gift for their anniversary. The Staff was absolutely amazing. My parents were lost, so they came to fetch them. The breakfast was great and the game drive, with the snacks was superb. They didn't want to come back home. They loved and enjoyed their anniversary

The staff were really incredible. The facilities are great. We loved our stay and appreciated the wonderful hospitality we were shown.

The fittings could be updated. Communication regarding activities is not great. Consider sharing more guidelines and info for clients on the website - e.g: the elephant interaction is based approximately 45 minutes away. Buy plenty fruit for the elephant interaction at the local shop. Give direction on how to book activities and train the team on communications relating to the activities

The breakfast was great. thank you.

The breakfast back for the Kruger drive was a bit thin. Might help to have some cold meets and maybe coffee.

The staff is incredibly friendly, and the food was so good.

The breakfast was good, value for money, and the food was well cooked.

I prefer brown bread, they only had white. They should order it in time to cater for everyone.

Very clean and the staff is too friendly and very helpful

The fact that there was no water and the generator was not running properly

Please try to get a backup system for load shedding, even if its only for the lights, please also service and clean your jaccuzzis.

Updated menus, and load shedding backup

I liked the place....the bush-like environment....it's quite and peaceful. Their food was amazing....the staff is friendly..the place is clean.

Oh gravel road to the area could improve, it's bad. Parking is needed, no shelters or even parking for the cars. Oh cold shower until we left was not cool.