Close to airport and convinience Mostly clean

None

Very big hotel, but check-in and out was very smooth. Many staffs are available for the help. All staffs were very kind. Room was clean and cleaning service was good.

Parking was a bit of problem as most people are arriving by car. They have a new parking area in the other side of the building but we have to walk little bit.

Great hotel in a good location with friendly staff. We booked this at the airport on a deal as our other accommodation was on the other side of the island not not convenient for our tour. The bakery and shop in the Lobby were very convenient with good fresh options. Great pool. The Thai restaurant was really good also.

It was a bit annoying to have to pay to use the pool (and Other facilities) each time as a family of 4 (although we did get off peak rates and were expecting this).

the location and the staff were super friendly and responsive.. the hotel view is on garden and you can see the mountain 🏔️

Modern and spacious rooms, nice toiletries, comfortable bed and pillows

There is no AC during our visit in April, and since it was very windy we couldn’t really kept the window opened for air circulation. We don’t really need the AC but some fan circulation would have been great.

It is centre of almost everything which can walk closely to dream tower and Lotte supermarket, dfs is just opposite. Casino below with free parking.

They charge extra for early check in but concierge is friendly to take over the car and luggage early. 3 pax each room but only receive 2 sets of towels. Parking is too small for big car

The room was a very good size, the location was great for the city. The staff were exceptionally kind and helpful. The provision of Netflix on the TV more than made up for the lack of English language channels.

The bed was rather soft which is not great when you have back trouble.

The location was very strategic near the city centre and the airport.

The room look a bit old but clean overall.

Very accommodating. We originally were on a different floor from our friends and they upgraded to be on the same floor, a few rooms down. Philip Lee was the best and gave us info on our surroundings 😀😀

The bed was a little hard, but better than our last hotel.

Prime location , Neat , Clean and Super Comfy, great staff 👍

Lack of Sugar Sachets and milk creame in the room and also lack of regular Tea bags - English breakfast etc ...for a non Oriental traveller , these are absolute must haves !!! Also ,, the inroom lights hv to b little brighter .