The hotel is a great value for money! The room was comfortable, clean and included toiletries. We visited in June, when the temperature was really hot, but the A/C of the room greatly compensated the heat. The thing that stood out the most was the extremely friendly staff that always greeted us and helped us with any kind of inquiry. Special thanks to Tae Jun Yoon, who was especially nice to us, very professional and helpful.

The hotel seemed nicely renovated, but some underlying issues were definitely noticable, e.g. the pipes in the bathroom had some issues (water of the bathroom sink was draining extremely slowly), the room had a subtle musty smell and there was no direct sunlight coming through the relatively small window of the room.

-Very clean -Very nice professional and helpful staff always at the front desk -Got a free upgrade to a deluxe room which had a massive bathtub,shower,bathroom and 2 beds and big living room -Lots of space! -Separate toilet from shower -Bus stop nearby,train station is 9 min walk (Yeoksam Station) -Was able to take a bus (5min walk) to airport bus shuttle which takes you directly to Incheon Airport in 1hr (17,000 won) -very quiet neighborhood

Location wasn’t near much, not much of the main destinations of Gangnam nearby,we have to take a 20-30min train/bus ride to get to main places. Mostly business and several shops around, you have to go to the next stop of Gangnam station for the more lively areas which is close by -Suggest to change hotel slippers to non-slip ones as they slippers made you easily slip in the shower if the floor is wet so I didn’t trust using them

Very spacious room with a huge tub and separate shower, but a little old. Close vincinity sand short subway ride to COEX Convention Center and Mall (and the insta-famous Starfield Library.) Hotel manager was very helpful for the small details you might need and gave recommendations of his favorite place to eat that re close by. It is definitely a long subway ride (will need to transfer one time) if you are trying to get across the river to the museums/Seoul Tower/Night Market.

It wasnt so much a big deal, but the large room we got upgraded to has tile all over.. not quite separate flooring styles between living room/bed area and bathroom area.

The staff were amazing! Check in was a breeze and the staff helped us with our luggage even outside of the hotel when we arrived. They also helped us when we checked out and even called a jumbo taxi for us to go to the airport . The room is very spacious and they provide a great array of toiletries.

It would be nice if they had more outlets and USB ports for us to use especially for the foreigners that don't have the appropriate adapters. Gangnam area is also not as much of a walkable city so be prepared to commute.

Room size, comfort; peace and quiet. My room got upgraded to a suite, so I had plenty of room. I was alone. The room was very quiet and comfortable and I had a very good night's sleep

Didn't like the toilet room location or size. It was quite small--tighter than an airplane lavatory-- so you can't extend your legs. The room is also separated from the shower, tub, and sinks by the fridge and self service table, which is an odd arrangement.

Staff were super friendly, provided me with a free upgrade to the suite room on the top floor. The room itself was very spacious, especially for this area of Gangnam - the hotel is rated as 2 stars by Korean standards (not sure how this translates to international rankings), but it is way better than other 4 star hotels I stayed in in Gangnam. Definitely recommend, especially for the price.

gym on site would be nice.

This is the 3:rd time I’m staying at this lovely hotel. Feels just like coming “ home”, and it won’t be my last…. This is an excellent place to stay in the heart of Seoul, close to everything. The rooms are very clean and comfortable ( and large!). I appreciate tea/coffee in the room, fridge, extra large bed, large desk, bath tub etc And the staff is super nice and caring ❤️

Nothing really

I liked the toilet, shower full bathroom, very clean too. The bed was very comfortable as well, room was huge, lots of space. Enjoyed our time there. Good price as well, stayed for 8 days.

The remote controlled The lights and I had a hard time getting the lights to go on and off.

Got a free room upgrade Very nice room for Korea 2 star, western 3 star. If I hadn't know the rating, the room is closer to 4 or 4.5 star quality. But the lobby is very small, so the rest of the hotel wasn't as impressive. Service desk was helpful, but not all could speak English that well

Bit noisy late at night even from 9th floor Bed mattress was a bit stiffer than I'm used to, but this seems to be common at a lot of places I stayed at in Asia

Amazing hotel. We got an upgrade to a better room. And the staff was incredibly nice. About a block from the metro station

I was my fault, but be careful with the key. They just give you one and you have to pay if you lose it. Take into account that the shower is see-through