Very spacious and comfortable. Staff were great. Pool is really nice and was warmed up really well for the kids. Kids club is amazing. Really well done with great activities. Breakfast is good.

Food options are not great, and very overpriced. The Oasis restaurant is a really nice setting with good service, so it is a shame that the food quality is very very low, especially for the price. The local town has some very good options for restaurants and is easy to park - so it is better to eat out. This is a shame for the hotel S it would be nice to have some better options to stay in too.

Beautiful looking villas surrounded by luscious and meticulously kept tropical landscaping. The hotel is spread over quite a large area with a lot of hills, but the staff will happily chauffeur you to your room in a buggy as often as you like. This is a pro for me but maybe a con for others - the hotel is very quiet, relaxing and tranquil, even moreso in the evenings. Do not go there to expect to party/socialise but to enjoy peace and relaxation. We booked a standard room and this was the largest standard hotel room I have ever stayed in. It had 2 floors, 2 showers, a bath, 2 toilets and a kitchen. Terrace accessible from downstairs is the same size as most modern hotel rooms and featured a sofa, coffee table, dining table and two loungers. All with stunning views of the mountains and sea. Upstairs also also had a balcony. The room was spotless and cleaned to a high standard. WiFi in the room was great, and generally good across the whole hotel complex. In short, the rooms are amazing. The hotel has 3 pools on 3 different levels in the centre of the hotel. There was no problem in getting a lounger directly at the pool at any time of the day. Pool and it's surroundings were very clean and the loungers very comfortable. Parasols available for every 2 beds. Pools get sunshine throughout the day without almost no shade. Overall, pool. experience was excellent. Breakfast buffet was excellent. Food was good to great at the 2 restaurants, we never had a single bad experience dining. Perhaps the best thing about the stay was the staff. Every single member of staff is courteous, obliging and friendly. They work exceptionally hard to make you feel that you are well cared for in their hands. I would especially like to thank Anastasias at reception; Fernando and Hugo our bellmen; and Juan, Giselle and Diego at La Torre who delivered a custom birthday cake to my son which made the evening very special.

My main criticism is that the main restaurant is closed Sunday - Tuesday, I wish I had known this beforehand. Also both restaurants have limited capacity, so booking is essential - this can be a problem if you need to eat at a specific time for young children for example. Ideally we would have preferred to eat at La Torre every evening and a time most convenient for us. Luckily, the staff were accommodating in allowing us to take our table earlier than our booking time. Secondarily, the mini-mart and the spa are both closed on Monday and Tuesday, I wish this information had been more readily available. Also on booking.com the room was advertised as having a sofa bed but this was not the case.

The property was beautiful with lush greenery and beautiful flowers. It had a ping pong table that kept my teens busy for hours. The half board was perfect for us with the option to take lunch instead of dinner so we could try the local restaurants. The staff was aware of my son’s food allergy and took great care of him, always making sure he knew what he could eat. The hotel is a bit out of the way but we loved that. The tourist area is packed with hotels, restaurants and shops. This area was not. We enjoyed it so much we plan to return again this year!

I wish at least one of the pools was heated. It was too cold for me to enjoy but there were some other brave souls who did.

It is absolutely beautiful. Everything is pleasing to the eye and is so clean. It wasn’t crowded even though it was full so it was easy to enjoy every part of it. None of this fighting for loungers round the pool - we got one even though we never went to the pool until around 1pm. Breakfast is fabulous. I can’t think of anything they didn’t have. Get there either before 8.30 or after 9.30 to avoid the more crowded/noisy breakfast experience. Although we went in February half term so this may not be applicable in term time. About the walk from town back to the resort…I totally get that a hill is difficult for people who are older or have mobility issues so I’m not including these people in my next comment. No wonder we have an obesity crisis - yes there’s a hill going up to the resort. My heart rate rose when I walked up it. It is not strenuous, it’s a hill and it felt great to walk up after dinner. Most people should be able to walk up this hill and not be affected by it. The huge benefit is that you’re in a quiet resort with wonderfully views

The Blue Oasis pool restaurant. I have no idea why it gets good reviews. Food was awful (the curly fries were nice), some of the staff really grumpy (except the young ones - they were sweet). It’s London prices for steak without any of the quality. Sirloin is on the menu but it’s clearly rump. We ordered room service one night as our son wasn’t well and we’re so disappointed that the food has to come from there instead of the main restaurant.

The villas are spacious and very comfortable. Plenty of room for a family of four to feel at home and be comfortable. The balconies all had a great view, with plenty of space to play. The facilities for kids are very good: the kids club is excellent - my two children loved playing there (kudos to Bea for running it well), while the playground had enough to keep the kids busy for an hour or two. The pools were warm and offered plenty of space to enjoy a refreshing swim. Playa del Duque is a short distance away, to which the hotel provides a free return shuttle twice a day. All in all, a brilliant option for a semi-self-catered family holiday. Oh, and the warm weather in January is likely to make your stay even more enjoyable.

There's no washing machine on site. While the hotel offers laundry, it isn't cheap.

Well located. The villas are spacious, clean and comfortable. Inside the villa there is everything you need. The stuff is extremely friendly and competent. The pools and garden are big, clean and very nice.

If I have to pick something, the only thing that we personally were missing was a bigger menu and the restaurants. Said that, we didn’t go out for lunch or dinner in the village near by because we were travelling with a 3 mo baby. Therefore we just eat at the hotel the whole week.

The hotel consists of villas. The villas are large and comfortable. The pool area was amazing, the water temperature ideal, soft clean towels at pool every time. The pool restaurant proved to be really good, we really loved the paellas! The restaurant had also a nice kids menu. Service was amazing, every time we asked for something, they did their best to make us happy. The room and general hotel areas were very clean. There is parking underneath the hotel. The breakfast was very tasty with nice area to sit, either inside or outside, fresh orange juice, tasty coffee and unlimited options to eat. Best part was the jacuzzi in the room after a tiring day!

Two of the pool areas were closed for maintenance and we only got informed about it a week before our travel. It proved to be no problem as there were always sunbeds in the other pool area and the construction works were not disturbing. Some furniture in the room are a bit dated but they match the old spanish style of the hotel. The restaurant and bar closes at 10 and we found that a bit early. The temperature in the jacuzzi cannot be self-adjusted and we had to call twice and loose 2 days until it could be fixed to a good temperature.

Excellent resort, with wonderful staff and very family friendly. The food was also good, and the breakfast buffet was great. We also very much appreciated that at 10 p.m. it was peace and quiet and you could sleep. It was very clean everywhere and kids of all ages could find something to do.

We walked a lot and sometimes even jogged down to the beach. The location is great. What was a bit more challenging was the steep walk/jog up the hill when coming back to the resort. It is not a criticism, it is just a note for those enthusiasts who enjoy walking - it is a great workout, but can be brutal at the end of the day. But this is how one can indulge one extra churro at breakfast. 😉

Everything! It’s rated 5 star and you really felt that. the staff are amazing and cannot do enough for you. Very well maintained throughout and spotlessly clean.

The location 😞 What a shame-the complex is on a hill which gives incredible views but it is a good 10-15 minute walk down to the small cove where the shops and restaurants are. this wasn’t so much of a problem for us going down but we didn’t attempt to walk back up. This meant a cab journey of around €5 every time. In fact, we spent most of our spending money on taxis so please bear this in mind when booking. A hire car would be beneficial.

This is one of the best places I have ever stayed in, and I have stayed in many! Excellent price/quality ratio, top facilities, incredibly nice and welcoming staff. Perfect for family with kids, but it’s not too kid-centered and it is very quiet. We upgraded to a villa with jacuzzi and it is definitely worth it. Amazing view, sunshine through the day. Kitchen facilities are more than sufficient to cook a simple meal. High chair provided, together with a good quality baby cot, and even toiletries for babies. Swimming pool towels provided for free. Main pool is big enough and never too crowded (I suppose because so many units have private pool/ jacuzzi). Kids club open 5 days/7, Bea is really nice and there’s plenty of toys also for toddlers (parents must stay with them, of course). Amazing breakfast. We spent entire days in the hotel, something unusual to us, but it was so good we didn’t feel any need to leave. Location ideal, la Caleta is a nice village reachable with a 15 min walk (doable also by kids) or a 2 minutes car trip. Don’t hesitate and book right away :-)

My only tiny negative point is the waiters taking away your plate a bit too quickly, but maybe it’s a cultural thing, since it happened in restaurants also outside the hotel.