It’s a beautiful hotel, and I think it will look even better because they were reforming some parts of it. The thing I didn’t like was that as a 4 star hotel, it lacked some essential and basic things. For example there was no kettle in the room, the was a coffee machine but no capsules, no cups, nothing. The minibar only had 2 small bottles of water and in the bathroom there were no cotton swabs and nothing. But on the other side the view of the room was amazing, we were on the 11th floor with a sea view. The breakfast was exceptional, and the spa was awesome.

Excellent value for money hotel. close to sea / sandy beach. Our room at 10th floor with sea view was spacious, moderm , clean and quiet. Also at January room was warm. Spacious room with features we needed like fridge, coffee machine. We had half-board - highly recommending due high mix of high quality & local food. Park places available alongside street. Big groceries, Consum and Mercadone at next door. Friendly and helpful personnel / front desk. Gets our recommendation at Calp - love to come back at some day

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It’s a nice pool area, though. Large buffet breakfast with loads of choice. Long wait in line to get a breakfast table - not enough staff clearing up tables that were used. For the price of staying, this is not on. There were many empty tables, but they weren’t set. Guests just had to stand & wait in line.

Long wait in line to get a breakfast table - not enough staff clearing up tables that were used. For the price of staying, this is not on. There were many empty tables, but they weren’t set. Guests just had to stand & wait in line in frustration. Swimming pool very crowded in the summer….& kids are allowed by their “parents” to scream & shout, which ruins anyone’s holiday….

Reception staff were extremley professional and friendly. Rooms were avalable before check in which helped. All our requestes had been taken on board which was really accomadating of the hotel. Poolside coffee and snack bar was excellent and so easy to have something through the day. Pool activities were fab and the staff got everyone involved, it had been very thought out as the entertainment became quite at lunchtime so nice and peaceful, even though the pools are not big, it was never a problem as some guests went to the beach. Enough beds and the lifeguard was very pro active with removing any towels that had been left, but it wasnt a big probem. I have to say a shout out to the pool maintenance team, I used to lay by the pool early and it was so good to see how much work went into keepng the pools clean before you got to swim in them. Spa was amazing and took my 15 year old son, he and my husband also had a massage which they thought was very good. I had never stayed before at the hotel but I would definately fo back. It has a great location on the quiter side of Calpe with some really great restaurants. We used the train to go to Old Calpe and also got a cab there one night from the hotel to go to a restaurant. We only had breakfast once at the hotel on the day we were leaving and one night for dinner both a buffet style. Nothing amazing in cuisine but the teenagers were happy and a variety of things, wouldnt eat there more than we had to as we like eating out.

If I wanted to be really picky, the bathrooms could do with a deep clean around the shower glass and skirting area. And a few more umbrellas around the pool, but thats it!

-great value for money -very helpful and smiling staff (helped me get transportation early morning back to the airport) -many options available at the hotel restaurant -large room and confortable bed (mine with fantastic sea view from the balcony) -big bathroom and a lot of space for the clothes and suitcases -the fact that there is a swimming pool even though I didn't use it -supermarkets very close by

-I just thought there could be several price options at the restaurant instead of a general flat fee. For example a price option for vegetarians or without dessert, etc. But I was told the restaurant is managed independently from the hotel. Anyway, not a problem as there are several restaurants 3-5mn walk from the hotel

The hotel and the staff were very good and helpful at all times

The only thing we were disappointed in was the food in the restaurant on the meat side it was the same every day And all the hot meals that breakfast and evening meals were cold every day The only good thing about it all that they were a microwave there to heat up the meals to make them eataball I do think this should be looked at because the last time we stayed at this hotel it was the same

Second time staying at the hotel and always enjoy it, staff go above and beyond in accomadating your needs at time of booking and check in. Activity staff are always good fun and create a great atmosphere for everyone. Housekeeping is very good and they never forget anything! We always go to the SPA and love spending time there, my husband had a massage and would highly recommend.

My only issue is there isnt enough umbrellas around the pool area,

The room was newly refurbished. Good locations.

The common areas don't correspond with the fotos. They are under construction being almost the season.. Having animation program just at the entrance to the hotel. We had experienced one rude waiter during the breakfast saying to the host that si no hablas castellano no te entiendo..

Large hotel with wide range of activities available throughout the day. We especially enjoyed the evening shows. Good breakfast and dinner buffets with wide choice of good quality dishes. Very good location some 250m from a very pleasant beach. Good swimming pools. Excellent spa with wide range of different stations: one of the most extensive and well-presented spas we have been in. Quite large rooms with big terrace.

Very poor internet: Complex 2-stage log-on process, frequent dropouts, frequent requests to login again, very slow (when working) at 1.5 mbs ie. mobile data much faster = unusable and unacceptable for 2023. Restaurants can become overloaded in the morning and evening peaks = queues. Parking at 14 euros per night should be free at the prices charged for board. Insufficient lift capacity results in queues at busier times.

The hotel is situated very close to the beach, supermarkets and bars and restaurants. The rooms are very spacious with a wonderful balcony with stunning views. Check-in was easy and the staff were very friendly. We would recommend this hotel and 100% stay again

The first night, we had a light blanket/cover on the bed, but the next day, it was removed as well as the bathroom floor mat and not just in our room. The bath towels weren't changed either. These weren't really issues, just more attention to detail.