Love this hotel, perfect for us travelling with a dog. The setting is stunning, the building is lovely and the staff are very friendly and accommodating. There was even a gift for the dog and a loan of a comfy dog bed which really helped. Spacious room with everything we needed, beautifully designed with attention to detail. The restaurant is excellent with really good food and an area where you can take your dog while you eat. We’ve stayed twice now and love it here. Excellent place to break your journey if travelling from the UK down to the south of Spain.

The staff were so friendly and were especially welcoming to my two dogs. They arranged for a room on a low floor, they provided two large beds for the dogs and also gave them a little gift to enjoy. It was a lovely touch. The rooms are beautifully decorated and the beds are very comfortable. There is a coffee and tea station downstairs that is open 24 hours with excellent nespresso machines. I wanted to leave early and so the man on reception arranged for a bag of breakfast treats that I ate on my journey. This place is officially my favourite Spanish hotel and I will aim to use it every time I follow that route.

Nothing

Beautifully presented hotel. Everything was very clean and felt brand new, but with the character of the property maintained. Loved the extras like the coffee station and complementary water in the room. The owner was extremely helpful in replying to our questions. Fast Wifi, despite the thunder storms. Oñati is a fascinating town, is close to the Sanctuary of Arantzazu and would be a great base if you want to hike in the mountains. Nice to have a bar and restaurant on site. Good breakfast, and we liked the option to have something less lavish than the full buffet if desired. We ate twice at the restaurant and felt it was good value for money with a more interesting menu for that price level than most other places we encountered in the region.

We stayed in a standard room and the lighting in the evening could have been a bit more effective. An extra towel rail would have been good, too. However, when those are the only negatives, you know you have found a nearly perfect place to stay!

The hotel staff was great. Location fantastic, one hour drive from all main highlights in the Basque Country. They also allowed our dog to stay with us, something not usual in Spain as they are still behind when compared to the pet friendliness of the rest of Europe.

Unfortunately, despite the fantastic qualify of the food, the staff at the restaurant was not qualified - they were clueless across the board. Probably summer temps. But again, the quality of the food was really good!

Beautiful setting, surrounded by green fields, pine trees, and vines. Lovely old building, restored with care and attention to detail. Interior decoration was very tasteful and chic. We ate in the bar as we had our dog with us, white table cloths, attentive service and good quality food. We didn’t want the breakfast buffet the next day as we don’t tend to eat a lot at breakfast, so opted for coffee and toast in the bar which was great. The hotel smells divine, we purchased the spray so that we can carry the memory forward.

The hotel was lovely and although we were there for 2 nights it was only possible to eat in the retaurant on one of the nights but we both had a fantastic meal there on the Saturday evening. The staff were warm and welcoming and nothing was too much trouble for them. The bar steward was very obliging and recommended a new gin to try and it was very nice. Excellentnall round

Not being able to eat in the restaurant on the Sunday night as it must be their night off. had trouble finding somewhere nice to eat and ended up in a bar having a burger.

The ancient building is very nice and furnished with taste, despite some issues during our stay the staff was eager to help and sorte the problem out. The hotel has a very nice restaurant.

Probably due to restrictions in the restoration of the ancient building, there’s almost no soundproofing between the rooms, and floors/ceilings are very squeaky and mark every step from occupants above. Despite being an extremely nice location, I would definitely not recommend it if you were looking for a good sleep.

Spacious airy bedroom which was nicely furnished and very comfortable. The hotel itself has clearly been fairly recently renovated and is stylish and chic fusing the very old building with a modern upgrade - really a lovely place to stay. The staff were friendly and helpful, and a special mention for Brigi in the bar and restaurant who went out of her way to make us feel welcome and well looked after. The food and local wine were excellent and reasonably priced. We would definitely stay again and highly recommend other travellers to do so too. Use the name of the hotel in sat nav as the post code alone takes you to the nearby town.

Not a thing!

The location was great, away from the city but close enough to visit easily. The styling and renovations are done extremely tastefully and parking is secure and convenient! I travelled with our dog and they prepared such a comfy bed I wouldn’t have minded sleeping in it, as well as a doggy surprise box! Way to go!

There is a factory right behind the hotel and I thought this might be noises but in the end it wasn’t. So not much to complain about really!

The property is equipped in a stylish and very comfortable way. Located at the edge of the town, it is a quiet place, with some nice shaded benches across from the building where to relax at the end of the day with a cool drink. The room was spacious well equipped and with warm weather, the air conditioning came in handy. The preserved old wood beams add character.

The WiFi on the first night was the fastest I ever experienced at a hotel but… on the second day it failed! These days, WiFi is as essential as hot water and I hope the hotel management finds a way to make it more robust. One other point to mention is the lock solution implemented in the rooms that by design requires the doors to be slammed shut, resulting is nasty noise as the other guests return to their rooms. Finally, the room did not really have a proper window - only a roof window with a view of … the sky - for this stay it was not a problem but if you look for something with some kind of view to the hills, this is not the solution. I would have liked to have this highlighted when making my booking.