The staff are amazing. Really looked after me all through my stay & especially when I fell ill. I will be eternally grateful. You treated me like family & made me feel safe in a scary situation. That would have been unbearable without your help. thank you so very much to Veronica Rafael Marta & Guan for everything you done for me.

When we checked in, we were told there would be no hot water the next morning and would we like a suite in their other building across the street. Why yes we would. It was nice space with a large outdoor balcony, a living room, kitchen and separate bedroom.

The bed was not comfortable or the pillows either, both very hard. The couch in living space is also a sleeper bed and when sitting on it, it was not that comfortable.

Friendly, helpful staff throughout the hotel. The property was very clean. Our room was comfortable and spacious, with a comfortable bed and large ensuite, all kept spotlessly clean. The hotel has a rooftop sun terrace and pool plus a bar that is open in the high season. The food was of a high standard. My personal favourite was the buffet breakfast. La Traina is about 35 minutes from Murcia airport by car/taxi. It is situated about 12 minutes walk from the beach in one direction and about the same to the town centre square in the other. There are bus stops close by with services to Murcia and Cartagena.

My only comment would be that sometimes Dinner was served in the restaurant area in the downstairs sports bar which has tvs on every wall. If you like sport its great, if you don't - it is a bit distracting. But it's not a big problem.

From the moment we arrived at reception the staff were lovely and would do anything to help, this includes staff in the cafe and restaurant. Didn’t have any contact with the cleaners but they did a great job as the place was spotless.

A wee bit rough around the edges in some places but nothing that impacted my stay and I would definitely book again

The room was clean and spacious. The little terrace/ balcony was a pleasant surprise. The bathroom was clean, the shower was good and there were plenty of towels. The hotel was well located and I appreciated the use of the private car park

The breakfast could have been better. The offering on Sunday was decent but on Monday several items were missing. The pastries were hard eg croissant. I had breakfast elsewhere after that which was much better quality for less.

The staff were very helpful & friendly. The restaurant was great & buffet breakfast had plenty of choice.

The waiters in the restaurant were a little bit grumpy when we turned up without a reservation which was what reception staff had advised us to do. They also didn’t tell us that we could request cooked food to order so we missed out on the chance of a nice piece of freshly cooked salmon.

The whole hotel was wonderfully clean and well kept. All of the staff were extremely helpful, polite and pleasant to deal with. We were travelling around to look for a place to buy a home and this was the perfect base for our short stay.

Nothing was bad. Had a bit of difficulty getting out of the car park but think that was probably down to us more than the instructions!

It is a lovely well located hotel, fantastic value for a 4 star... and make no mistake it is 4 star. But the real selling point are the staff, in every area they excel and go over and beyond what could be expected.

Very little, the music at the pool was terrible and the computer in the foyer doesn't work, but again we were given a staff members own laptop... seriously where would you get it.

From the moment I arrived the staff were amazing. check in was easy, room clean and spacious and thumbs up to the cleaner who were great. everybody who works in this hotel deserve huge credit. they are helpful, friendly, happy to chat and provide first class service. can’t recommend them more. range of food whether in cafe or restaurant and bar stock is excellent also. The location is great to being just a few minutes walk to lovely beaches, bars and restaurants.

nothing. All good

Room clean and spacious. Buffet breakfast would suit all tastes. Bed was comfortable, one side soft and the other side firmer. Bathroom was looking a bit tired i.e. needs grouting refreshed around the bath. Bath screen inadequate and difficult not to keep water in the right area. The cafe area was clean, pleasant and could be used as an alternative to the restaurant. Prices were reasonable. We did not use Restaurant for dinner as it was a buffet and having particular food requirements would have liked to see a list of what was available. As this was not available we ate elsewhere.

Used the roof terrace for a drink and for a four star hotel we thought the floor was not very clean. Ridges needed a good thorough clean. The hotel was fine but the area nearby looked run down.