2,296 reviews
From
$124Dr. Jose Naveiras, 38, Santa Cruz, 38004, Spain
2,296 reviews
1/105

Spa/Wellness packages
Casino
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Welcome to the Iberostar Heritage Grand Mencey, a stunning 5-star oasis nestled in the heart of Santa Cruz de Tenerife! Just a breezy 0.4mi from the vibrant city center, this luxurious hotel welcomes you with open arms and a starting price from just $124 per night. Located at Dr. Jose Naveiras, 38, you’ll find yourself surrounded by the charm of the city, making it the perfect spot for adventurers looking to explore the treasures of Spain’s Canary Islands.
As a guest here, you'll find that the Iberostar Heritage Grand Mencey is not just a hotel; it’s an experience! Dive into relaxation with amenities like the fabulous outdoor swimming pool or indulge in a little pampering at the spa with wellness packages. Whether you’re catching live music by the garden or treating yourself to a massage (for an extra fee), every corner of this hotel radiates indulgence. Not to mention, with 2,453 glowing reviews, your fellow travelers can't get enough of the opulent atmosphere and impeccable service that makes this place shine like a diamond!
Foodies will delight in the on-site restaurant, and those looking for a sophisticated unwind can sip a cocktail at the bar. For the active traveler, there’s a fitness center and even personal training available! Soak up the sun on the terrace or enjoy the stunning garden views from your soundproof room — with free WiFi, room service, and 24-hour front desk assistance, you’ll have everything you need at your fingertips. Come and make unforgettable memories at Iberostar Heritage Grand Mencey, where luxury meets excitement in every delightful moment!
When you choose to stay at Iberostar Heritage Grand Mencey, your poolside dreams come to life! The hotel features two remarkable heated pools — an adults-only outdoor oasis for those looking to unwind in tranquility, and a family-friendly indoor pool perfect for splashing around regardless of the weather. Picture yourself lounging under the sun with a refreshing cocktail, or taking a soothing dip as the stars twinkle overhead. The ambiance is nothing short of enchanting, providing the ultimate escape from daily life.
Food lovers rejoice! The Iberostar Heritage Grand Mencey is a culinary paradise with its variety of on-site dining options that cater to every palate. Dine under the palms at Los Laureles Restaurant for delightful Mediterranean and local seafood dishes, ideal for family gatherings. For a more romantic evening, the modern Papa Negra Restaurant serves an eclectic international menu that promises to tantalize your taste buds. Meanwhile, Los Menceyes Restaurante combines traditional and modern vibes, making it a great choice for any occasion. For a flavorful twist, don't miss the a la carte Mexican delights at the trendy Kon·Tiki restaurant — a delightful surprise to tickle your palate.
By day, indulge in the exciting outdoor activities available, such as exploring the vibrant local attractions or hiking along the breathtaking coastal trails. Come evening, treat yourself to live music performances in the lush garden, adding an idyllic soundtrack to your vacation. With every luxury at your fingertips—from room service to cocktails right by you at the bar—every moment at Iberostar Heritage Grand Mencey is designed to be unforgettable. So pack your bags, grab your sunglasses, and prepare for an enchanting getaway in one of the most stunning locations Spain has to offer!
Closest airports
Tenerife North Airport
5.4miTenerife South Airport
35.5miSpa/Wellness packages
Casino
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Bathtub
Free toiletries
Balcony
View
Soundproof

Show 8 photos
Standard Room
1 Double Bed
2 Twin Beds
335 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Classic

Show 6 photos
Suite
1 King Size Bed
550 sqft
Private Bathroom
Bathtub
View
Minibar
x8
+
x5
More details
Suite.

Show 7 photos
Room, Garden View
1 King Size Bed
2 Twin Beds
335 sqft
Garden view
Private Bathroom
Balcony
Minibar
x6
+
x3
More details
Double Bed - Garden View.

Show 5 photos
Room
4 Twin Beds
485 sqft
Private Bathroom
Balcony
View
Minibar
x6
+
x3
More details
Economy
Show 5 photos
Superior Room, Garden View
1 King Size Bed
Balcony
+
x3
More details
Superior Garden View
Show 5 photos
Superior Room, Double or 2 Twin Beds, Garden View
335 sqft
Balcony
x4
+
x3
More details
DOUBLE GARDEN VIEW SUPERIOR is 334 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width plus balcony.

Show 6 photos
Suite, 2 Twin Beds
2 Twin Beds
550 sqft
Private Bathroom
Bathtub
View
Minibar
x3
+
More details
Show 4 photos
King Room
335 sqft
Balcony
Wheelchair accessible
+
More details
Double Single Use is 334 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus balcony and is Wheelchair-accessible.

Show 5 photos
Superior Room, King Bed
1 King Size Bed
2 Twin Beds
390 sqft
Private Bathroom
View
Minibar
Flat-screen TV
x4
+
x3
More details

Show 5 photos
Junior Suite
1 Queen Size Bed
485 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x5
+
x3
More details

Show 5 photos
Room, 4 Twin Beds
4 Twin Beds
485 sqft
Private Bathroom
Balcony
View
Minibar
+
More details
Room, Double or 2 Twin Beds, View
1 Double Bed
+
More details
RAMBLA VIEW includes either a double bed 131-150 width or 2 single beds 80-130 width.
8.8
2,296 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Tenerife Church of the Immaculate Conception
0.7miAuditorio de Tenerife (Tenerife Auditorium)
1.4miPort of Santa Cruz de Tenerife (Puerto de Santa Cruz de Tenerife)
1.5miAnaga Mountains (Macizo de Anaga)
4.3miLa Caldera
8.1miMonje Winery (Bodegas Monje)
10.5miPyramids of Güímar Ethnographic Park and Botanical Garden (Pirámides de Güímar)
14.4miLa Orotava Valley
17.6miLoro Park (Loro Parque)
19.4miTeide National Park (Parque Nacional del Teide)
26.9miMt. Teide (El Teide)
27.4miTeide Cable Car (Teleférico del Teide)
27.4miArtlandya
27.8miLos Roques de García
28.8miDrago Park (Parque del Drago)
29.5miAttractions
Tenerife Church of the Immaculate Conception
0.7miAuditorio de Tenerife (Tenerife Auditorium)
1.4miPort of Santa Cruz de Tenerife (Puerto de Santa Cruz de Tenerife)
1.5miAnaga Mountains (Macizo de Anaga)
4.3miLa Caldera
8.1miMonje Winery (Bodegas Monje)
10.5miPyramids of Güímar Ethnographic Park and Botanical Garden (Pirámides de Güímar)
14.4miLa Orotava Valley
17.6miLoro Park (Loro Parque)
19.4miTeide National Park (Parque Nacional del Teide)
26.9miMt. Teide (El Teide)
27.4miTeide Cable Car (Teleférico del Teide)
27.4miArtlandya
27.8miLos Roques de García
28.8miDrago Park (Parque del Drago)
29.5miAirports
Tenerife North Airport
5.4miTenerife South Airport
35.5miLos Laureles Restaurant
Cuisines
Ambiances
Papa Negra Restaurant
Cuisines
Ambiances
Los Menceyes Restaurante
Cuisines
Ambiances
Restaurante a la carta Kon·Tiki
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Casino
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Bathtub
Free toiletries
Balcony
View
Soundproof
Activities
Aerobics
Casino
Live music/Performance
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Fruit
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Hardwood or parquet floors
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Socket near the bed
Safety & security
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot bath
Foot massage
Full-body massage
Hand massage
Head massage
Hot spring bath
Indoor swimming pool
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waxing services
Yoga classes
Transportation
Car rental
View
City view
Garden view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available on site (reservation is not possible) and costs EUR 12 per day.
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
American Express,
Visa,
Mastercard,
Diners Club,
Maestro,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Iberostar Heritage Grand Mencey?
Rooms at Iberostar Heritage Grand Mencey become available for check-in at 03:00 PM and guests are requested to check out by 11:00 AM.
Does Iberostar Heritage Grand Mencey come with parking?
Yes, there is parking available at the hotel. It is public parking located on site, and it cost €12 per day. Unfortunately, parking reservation is not possible.
What's the nightly rate at Iberostar Heritage Grand Mencey?
Accommodations at Iberostar Heritage Grand Mencey can start from $124. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What types of rooms does Iberostar Heritage Grand Mencey offer?
The hotel offers a variety of room types including Double Garden View, Double, Superior Double, Double Room Single Use, Suite, and Family Room. All rooms are non-smoking and offer double or twin beds, accommodating up to 3 adults and 2 children. Room sizes range from 334 sqft to 549 sqft, with the largest being the Suite.
Which amenities can guests enjoy at Iberostar Heritage Grand Mencey?
During their stay at the Iberostar Heritage Grand Mencey, guests can enjoy a range of leisure amenities. They can relax in the outdoor or indoor swimming pools, both heated and open year-round. For a more indulgent experience, guests can explore the spa and wellness packages, including a Turkish/Steam Bath, sauna, hot tub/Jacuzzi, and steam room. Additionally, there are four on-site restaurants offering various cuisines such as Mediterranean, seafood, Spanish, and Mexican, catering to different ambiances like family-friendly, traditional, and romantic. The hotel also provides live music and performances, adding to the leisure options. For those who seek fitness activities, there is a well-equipped fitness center. With these amenities, guests have numerous options for relaxation, dining, and entertainment during their stay at the hotel.
Does Iberostar Heritage Grand Mencey have a pool for guests?
The hotel has two pools available. Pool 1 is an outdoor pool, exclusively for adults and heated all season. Pool 2 is an indoor pool open to all ages and also heated all season.
Is there an in-house restaurant at Iberostar Heritage Grand Mencey?
The hotel offers four on-site restaurants to choose from. Guests can enjoy Mediterranean, seafood, Spanish, and local cuisine at Los Laureles Restaurant, Spanish, local, and international dishes at Papa Negra Restaurant, Spanish, local, and international options at Los Menceyes Restaurante, and Mexican cuisine at Restaurante a la carta Kon·Tiki.
Can I use my credit card at Iberostar Heritage Grand Mencey?
Yes, you can use your credit card at Iberostar Heritage Grand Mencey. They accept American Express, Visa, Diners Club, Mastercard, and Maestro. Additionally, cash is also accepted as a payment method.

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