We had a wonderful 2-night stay at Mermaid hotel. The hotel was maintained excellently by the staff and all of them were really helpful. The rooms were clean. It had a large bathroom. The food was great. The chef and the restaurant staff were kind enough to ask for our preferences and prepare and serve delicious meals. The gym had all the equipment for a proper workout and the gym attendants were so helpful. Specially Mr. Shiwantha who was kind enough to play cricket with our kids, made their day. The pool is also well maintained and the length and the depth of the pool is ideal. We also had a birthday during our stay, and the restaurant staff were kindly prepared a complimentary birthday cake. I'll consider staying at this hotel again when I visit Sri Lanka due to the friendliness of the staff and the excellent service.

The beach next to the hotel wasn't that clean. Probably due to the rough sea during our stay. So the beach isn't the main attraction of the hotel. But the pool, gym and other sporting facilities compliment the not so ideal beach.

Amazing staff who went above and beyond for our children with serious gluten allergy to ensure they could eat safely. Excellent break up point when travelling further South after a long flight. Beach too rough to swim but kids loved watching the waves and the fresh coconuts for sale. Rooms nice and clean

We had 10 years wedding anniversary here as our marriage was orginozed in this hotel 10 years ago. Welcoming was so sweet, staff was super kind and foods in the restaurant was amazing. Definitely we will come back here once again.

The only problem was a shower. First of all it only has a stable part from the ceiling and its quite uncomfortable to wash bottom body parts. Secondly, after shower all the floor was wet as isolation must be fixed there.

Room decorations Bathroom Room views Swimming pool

AC was not cold First night no warm water in the bathroom

The hotel is extremely clean, the room was huge with views to the sea and the sunset (unreal) and with a bathtub by the window to relax and look at palm trees and the stars. There was also a small balcony with a chair and a comfortable outside couch just perfect to relax if it's raining or too hot. The staff was very nice and helpful, and the food was decent, with the menu changing a little every day. The location is prime, very close to kalutara and located just on the beach, 10 meters from the sea. Sports centre was big with option to do lot of different activities.

There was a cockroach in the room one of the days. Understandable in a tropical climate.

The hotel has a lovely well maintained big garden area looking over beach/sea. Great for guests who don’t want to be right next to the pool.

The shampoo and shower gel. They provide them in small stone ‘bottles’. However the liquids are so thick they won’t come out. There isn’t a great deal to do/ see in Kalutara but perfect for a few days relaxing on /by the beach.

Lovely pool and gardens fresh beach towels lots of space to relax

Location was a bit out the way and every time you set foot of the premises got hounded by tuk tuk drivers and people wanting to show you around for a price.no fault of the hotel as once in gate felt very safe and looked after!

We love this resort and keep coming back. Perfect getaway for complete rest and relaxation. Great rooms, food and the premises is lovely.

The staff constantly nagged us to write reviews on trip advisor. It got tiring after a while. In one day almost 5 different staff were nagging us for this and then the manager upon check out. I suggest only ask guests once upon check out.

Very friendly staff. Good location to the beach.

Locals waiting like seagulls for holiday makers. All friendly just desperate for money

This was our third stay, after 5 years. Happy to say that the quality of the service and food is still excellent. The staff are the friendliest around and the quality of service that they provide goes above and beyond. The rooms are very comfortable and the food is also great. We love it because it's a relaxing place to stay with a calm and quiet environment. Kids will also enjoy it. While at it, check out a treatment from the spa too. Well worth it.

There are some lapses in maintenance here and there, but nothing major.