The location is beautiful and very convenient to see Polonaruwa Ancient City. The food at the restaurant is great (if overpriced), the bed and room are super comfortable and the shower is good. The pool and massages are really nice also.

The place is a bit run down. The staff is friendly but not the most efficient: having breakfast took over 1h even though we ordered everything at once and mentioned we wanted to leave soon for sightseeing... also we were the only ones having breakfast at that time so it really makes no sense. Plus some of the breakfast order came wrong (or never came). Overall I'd say the price is really misadjusted to the service, the place is nice, but not 200€ a night nice

Lovely lakeside location with sunset terrace. Unique pool overlooking lake with overhanging tree. Beautifully furnished and decorated. Very comfortable room and excellent shower. Fluffy towels. Cracking breakfast. Most convenient for the archaeological site - ticket office/museum and gorgeous Island Park are both next door. Staff extremely friendly and helpful. You can spot the odd elephant across the lake from the terrace. Absolutely loved it.

Relatively expensive, but there are clear reasons why.

This is possibly the best hotel in Sri Lanka. With only 14 rooms it is quiet and serene. It overlooks the lake and is close to the town and the ruins. The rooms are simple but elegant and nothing is too much trouble for the amazing staff. The breakfast is exceptional and I have to say that I felt like royalty which is quite fitting since Queen Elizabeth II once stayed here. It is a privilege to stay in this exquisite hotel.

Nothing everything was perfect

The view, location, facilities, staff, pool, and breakfast were all amazing. This was our one and only "fancy" hotel during our 2 week stay - and it was a welcome break from other budget "hotels".

The carpet in the room looked super stained. It would be better to strip the carpet in complete and have some area rugs near the bed and couch area. Water at dinner was charged (a small water bottle - which was charged at 4 times the price of the same bottle bought at the local shops).

The location looking over the lake and next to the ancient ruins is beautiful. Nishina, and the whole team were kind, courteous and professional. The bedroom was very comfortable and clean. The restaurant food was good, but when we asked for a more traditional menu they went out of their way to provide an excellent experience. The pool is very clean and well maintained with incredible views over the lake.

The room is perfect and very cosy. The views you have of the lake are stunning, and can be seen enjoyed from the windows of your room, from the pool, the restaurant and the lovely private outdoor seating area. The food was good and I enjoyed my first Sri Lankan breakfast!! The welcome was lovely, with a cold towel, a drink and a 2 minute shoulder massage from the spa therapist that is available.

Nothing!

Great location to discover the Ancient City of Polonnaruwa, followed by a sunset swim in the pool. The rooms are large and comfortable, although slightly dated. Staff organized two bicycles for us on short notice and are generally very kind and helpful.

The food was not quite as inspiring as we've come to expect from Sri Lankan cuisine. The room could have been a bit cleaner - carpeted floors are tricky. Considering our other hotels in Sri Lanka, this one was on the rather expensive side for what it offered.

Can't beat the location. We were here for only one night, booked two rooms including the royal suite. Was told on site that we couldn't use the room but the staff gave us another suite. Was a bit disappointed but they really tried their best to make up with some nice offerings, including a boat tour. The view is unbelievably beautiful, place was quiet and tranquil, and a walk at the ruins next door at sunset is simply a magical moment. Small pool but very cute. Service is good, everyone is friendly and smiling. Really loved it.

Beautiful room with a gorgeous view of the lake. Front desk staff were very nice and accommodating. Good Sri Lankan breakfast!

Fittings and carpet were somewhat dated. Staff in the restaurant seemed uncertain of how to serve food and drinks, that is, the service took longer than it should have. Menu was slightly limited. Pool was small and not entirely clean.

A delightful place to stay for a quiet and restful visit to Polonnaruwa. The view across the Lake is beautiful. Our room was huge and very comfortable, and the staff were really helpful. We spent two days exploring the ancient city by bicycle, which was great fun and very convenient from the hotel (and we were grateful to borrow umbrellas!).

The Western restaurant food was quite repetitive and not as good as it could be - better to ask for the Sri Lankan options...