Loved the location of this place, right out in the fields and more residential area. We actually went for a walk around the neighborhood and met so many local people and popped into one of the tiny local shops to pick up some ramen for dinner one night. The room was hugeeeee and very quiet. Wifi was a bit poor but overall the grounds are lovely and the staff were super polite. We were a bit early for the vacation season so we almost had the whole place to ourselves.

we felt very welcomed every day the table for us was placed in the garden; always fresh flowers the hotel has an interesting architectural concept with imitation of local ruins style: dark terracotta bricks, moon stones... very calm atmosphere, even with events there were no noise at all we were very exited to see Sri Lankan wedding in the hotel, all that beautiful guests like a bunch of colourful flowers. I was totally amused seeing bride invitation Kandyan dance, thanks to the hotel team who kindly invited us to see it, I appreciate it a lot the place is well managed; Mr Buwa is very professional and reliable manager, we felt cared about

Everything, specially staff! Every and each staff, they are attentive and caring. Breakfast was amazing, I really enjoyed it. Place is very quiet and facing a rice field. Rooms were huge and comfortable, specially its clean.

I think Management should work on gardening, need a swimming pool, need some work on ACs and kettles… otherwise property should be 4 star without any doubt.

Ruins is one of the best experiences I have ever had. The staff is very nice. The food, the rooms are amazing. I invite all local and foreign people to come here and have fun. Located outside the city, it is a quiet and pleasant place to stay. In all respects, Ruins is a beautiful hotel located in Polonnaruwa. I am thankful to all the employees including the management for helping to make my holiday beautiful.

We like the beautiful surroundings with the paddy field in the background. The staff including Anjan and Dasun was extremely helpful and fulfilled all our needs.Our breakfast was excellent .Rooms were very spacious. We had a good time.

We really emphasize to the management to provide a swimming pool to this hotel. This will fulfill all our expectationsto have a dip in the water in a hot day admiring the peaceful environment. This will attract many foreign visitors like us.

The rooms were clean and breakfast was decent. The hotel is kept well and the gardens surrounding are pretty. The location is close to old town polonaruwa - maybe a 5 min Tuktuk drive.

The hotel was quiet when we were there so not all facilities were in use like the bar. The balcony also hadn’t been cleaned and was full of dirt so we were unable to use this in our short stay.

Big spacious room. Big balcony too. Good breakfast! And amazing view of the rice fields. The new manager is friendly and very attentive.

It's a bit in the middle of nowhere so I recommend renting a bike as we did.

The room was nothing special but staff are so nice and kind, and the food was so tasty. we didn’t book for dinner but when we ask them about dinner, they prepared biriyani for us and it was the best biriyani in our trip :) thank you so much :)

there was a mosquitos in our room.

It’s a very pleasant place with a very calm surrounding. Nice place to spend time with your family. Staff is friendly and food is amazing.

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Very friendly staff. Spacious room. Nice garden and bird watching for your balcony also wonderful decorations done from the team for our honeymoon thank you very much for the team of ruins Chaaya and special thank to thilini