It's a nice small hotel with a helpful and friendly staff. The rooms were nice and tidy. The breakfast included had a good variety of food. A coffee machine that was available all day. They have a nice relax pool. The fitness room they have is very small but has some equipment so you can work out. If you want a bigger gym, you can borrow a card, no cost, to the fitness centre just around the corner. It has everything you need, i recommend it.

The towels, the hand towels especially, smelled like they had been left in the washing machine for too long. They left a very unpleasant scent on your hands. When i ordered the hotel, i did it in the belief that there was a swimming pool there.There is even a picture of one. When we asked the staff about it, they told us that the picture was taken by a hotel guest at a different hotel in another country. So that was a bit misleading.

Location, clean, friendly helpful staff

Glutenfree didn't have it's own area. There was only 1 toaster for everyone to use - gluten + glutenfree. I.e not sage for celiacs disease. No toaster bags available. I had to ask for butter as my son with celiacs disease can not use the butter that everyone else uses as it is contaminated with gluten. Food on breakfast did not have signs with ingredients listed. I.e no allergi information. One had to ask about each item

Just stayed one night as I was going through town. Location was easy to find. Room was clean and beds were comfortable. We had dinner and breakfast in the restaurant and both were delicious. Staff was friendly.

Unfortunately our room was on the second floor and there is no elevator. I understand a lot of hotels in Europe don;t have elevators but it is hard to carry your luggage up the stairs. I had an elderly parent so I had to carry her luggage as well.

It was good and comfortable and attractive location. I liked the room and the view and the location and the smiling staffs. My gf want to stay there for permanent. And she requested to comeback.

Nothing But i would like lunch and dinner to be available in order not to give the money to another because you desserve it.

The room was clean and large. Our dog got an eat and drinking trough and sleeping blanket. Breakfast was fine with some vegan options. Lots of space for free parking. Close to park for walking our dog and the lovely center. Friendly and helpful staff.

Only a minor setback was that the relaxroom with bath and sauna was closed due to issues. Instead we went to the lake which was very pleasant

Breakfast was very good. Clean hotel. Distant location from the Östersund center could be a problem if travelling without a car. The reception and the room were enough to our one night stay towards Åre.

Nothing special.

The hotel has a Very good selection for breakfeast and has a sauna and steam room. Also it has access to a very good gym . I wish every hotel I stayed in was up to this standard for facilities

Nothing was great

The room was spacious for the three of us, with a large bathroom. The breakfast was plentiful with lots of choice. Was able to help ourselves to the tea and coffee downstairs.

No lift to first floor.

Location as trawling pass by. Free parking. Comfortable bed.

Breakfast was poor, not too much of a choice if counting that was payed 80€ fot one nigh.

Great Breakfast, very friendly staff

The room was cold as the radiators were turned down. We turned them up and it was fine.