From the balcony of our room in the Ark building the view over the safari park was magnificent. Bambis visited us in the evening. During the guided 2 hour safari tour we saw many of the animals in the park including deer, mouflon and the European bison. Great food at the restaurant and the breakfast was good.

We stayed in the ark, it was a beautiful room, nicely designed and new. The breakfast was great and special, the natural reserve is amazing, and our favorite was actually the pool.

There was no fridge in the room. The restaurant for dinner is very expensive and doesn’t really have good value for money. I would recommend eating in the lunch restaurant instead. They close at 18:00

Really excellent experience all round. Great room, great location, great food. We had a really good bike tour to which gave us a good insight into the animals and surrounding.

Can't really fault it

A wonderful, peaceful place with experiences of nature, exceptional air and comfort. We had a great rest, we will definitely come back.

Relaxing natural environment with safari of many animals . Very pleasant and helpful staff. Great pool and sauna area.

All good!

Fantastic destination, fun to see all the animals, excellent facilities. Good food!

Supernice staff. Beautiful location and facilities. The food was AMAZING.

The location is great, in the nature with good access by car. The facilities were adequate. The room was spacious and had everything to satisfy our needs. The beds were comfortable. The bed had clean sheets and the towels were also clean. The restaurant was good - although the food was not great - as we could note that the fish was not fresh, but was well made. There was an extraordinary wine selection, which could be overwhelmingly large (see picture, that was just the wine menu!), but we appreciated it. The host was fantastic even though she sat us in the middle of the room in an extremely large round table (maybe could comfortably have 5 - 6 people) without much of a view outside - with free tables by the window - this was not a big issue since soon after it was dark anyway.

After a tour of the facilities, as soon as we arrived at our room we noticed a lot of debris/dirt/hairballs in the floor (see picture). So much we usually take out our shoes, but this time, we had to use the slippers to avoid getting our feet dirty. Over the toilet, there were yellow stains in the wall. Bed sheets and towels were clean, if that was not the case, we would have just walked out the door. The top shower, was white of so much calc and clogged and the side shower had been tampered with and water went everywhere. The complementary wine had also been for several hours in the sun, and was warm to the touch - we did not dare to open that bottle. We also noted we could hear other guests moving in and out, so the soundproofing of the room was not that good. The breakfast really was not great. Everything was either lactose free, or gluten free, when asked about normal milk to the staff the answer was the lactose free milk tasted very good. So for milk there were two options - Lactose Free or Almond Milk. Butter was Lactose Free. The only two types of bread were both gluten free, the coffee was the standard powder mixed with water so not so great. I particularly was disgusted, and ended having not much more than a slice of bacon and some eggs with the gluten free bread - without lactose free butter, and drank a bit of the powder coffee and some pink apple juice which did not seem natural. Note we were very excited about the place, as it was my birthday and we had high expectations, we did around 250 Km with a tolled border crossing - each way just for experiencing this hotel and nature - and turned to be a real disappointment.