we stayed in room 345 which was a family room. It was really big and so was the bathroom which had a Sauna integrated. The beds were good. The room had only one window but now view. In the 1st night there was heavy rainfall and it was very loud in the room. Breakfast was good and there was a wide selection of food. What I really liked were the Ingwer shots and the good quality of Tea. The staff was friendly and check in and out fast and not complicated.

Public parking is available close by. Free from 18:00 - 19:00 - this is very good and convenient. Make sure that you enter the number plate correctly into the easypark app. We added the S for Sweden to the entry. This resulted in a fine :-) and the guy we talked to was pretty arrogant and did not apply common sende. But this is NOT THE ISSUE of the hotel

The breakfast was diverse and tasty. The location is great. Only 1-2 min walk from the bus or train station. The staff is kind and approachable. The room for one person is small (you get a feeling like you're in a private room in a hostel) but there is enough room for the baggage if you're staying for a few days and it is very cozy. Wifi is great and you get shower gel, shampoo, and conditioner on the premises, as well as a hair dryer. The bed is super comfy and soft.

Genuinely lovely, happy staff. Small room but very comfortable bed (had a huge room last time we came which is better with a dog). The breakfast was very good and clearly popular - broad selection of hot and cold items, plenty of cereal choices which I really appreciated, and delicious breads. Parking is in a fee-paying area right next to the hotel but it's free in the evenings and all day Sunday.

Breakfast was very busy but that is expected and food items were kept up well by smiling staff. Finding a table was a bit of a challenge, and tables maybe could have been cleared a bit quicker to make space, but I think this was at the very busiest time (9.30 Sun).

Very central to the station and city centre. Everything at your fingertips. Quite quirky - some of the decor reminded me of a palace. Very nice interior.

We stayed on the first floor - on the mezzanine section. So while there was a lift to the 1st floor we had to take the stairs to the section our room was on. Not ideal if you have large suitcases.

It was a very short walk from the railway station making it easily accessible. Rooms were spotless and nicely decorated. A kettle with tea/coffee was provided and the inclusive breakfast was a wide selection. It was also only about an 8 minute walk from the beautiful lake which you can swim in.

The rubber seal on the bottom of the shower door had a gap with allowed the shower water to creep out of the shower area onto the bathroom floor soaking the bath mat.

We arrived at no notice because our vehicle had broken down. They accommodated our alterations and changes to our plans professionally and with sympathy. Excellent service

No English breakfast tea!! Many choices but not the one I need first thing in the morning. Strange tho as they offer it in the bedrooms

The beds and pillows were excellent! The bar attached to the hotel is great - we ate there and the food and service were terrific. The reception staff were also very helpful and friendly

The breakfast is average - could be better

Breakfast was fabulous. So much choice, laid out well and as much as you like.

The room although a standard double was so small and very hot. The bath mat wasn’t replaced after the first day so we had to use a hand towel (I appreciate we could have asked but without a phone in the room it was far to reception if we weren’t going anywhere so we left it.

All staff were welcoming and friendly Breakfast there was a fantastic selection Location was ideal The room was clean and very comfortable Welcoming TV message and guidance was wonderful and having Netflix was great for unwinding at night

From the pictures I thought the room booked was larger than what we got but the room was still wonderful

The location was perfect. The breakfast was amazing.

Size of room was extremely small. Movement in the room with luggage for two elderly people was difficult.