We enjoyed three relaxing days at the hotel over Swiss National Day. The location is superb, the views of Bodensee are amazing! It’s also close to Appenzell and hiking trails at Säntis. The hotel is modern, the rooms are spacious, beds are comfortable. Breakfast was delicious, with local high-quality products and regional specialties. Another highlight is a large spa area with an infinity pool facing the lake. It was never crowded, just a few people at a time, which made the time spent there very relaxing. The hotel personnel was very attentive and friendly. Altogether, we really enjoyed our stay and we‘ll likely come back.

Modern spa hotel with everything modern, and of high quality. All the staff were friendly and helpful. The high-up location was difficult to reach with bicycles but offered a great view over Bodensee. The breakfast was great. The spa area was also great with a good-sized pool and multiple wellness rooms. The storage room for bikes was the best we experienced - in a disused hotel nearby offering a large spacious area and plenty of bike tools (which we didn't need, but could have been handy).

Only the high (Swiss) price for a room on the "Bodensesee" side.

Breakfast was great - plenty of choice and local products. The spa and wellness area is small, but lovely. There's a steam room near the swimming pool area, and a selection of saunas etc in the textile free area. I enjoyed the mint cold water mist shower afterwards. Better than the 'Storm shower' near the swimming pool ;) Heiden is lovely and there are several bars and restaurants to choose from if you don't want to eat in the restaurant. There is a rucksack in the bedroom if you want to go on a hike - by reception there's a table with folders of local information including suggested walks/hikes.

Check out was really busy so I used to self-check out and had the receipt emailed directly. I didn't appreciate the receptionist then making a fuss about checking that I had paid... made me feel awkward and what's the point of a self-check out if they don't trust you to check out?

We loved the comfy clean room, and it was so relaxing to swim in the pool and use the outdoor jacuzzi, and they have all kinds of saunas. The breakfast was great, with many options, and the view to Lake Constance made the place really special. The staff was helpful and accommodating. For a nice outing we took a little train to Rorschach, then a boat trip to a nature preserve. We found a delicious and friendly Kebab Restaurant nearby the hotel too.

No complaints.

The staff were absolutely lovely and very attentive - from the reception to the service and departure, The location fit our goal of a relaxing time in a different environment from what we are used to - only an hour away (by car) so perfect for getting away from the city. Th breakfast was great and the fact that it as included in the price helped on the value for money side. The decor of the lobby, lounge and dining areas (with fantastic views) as well as the bedrooms were nicely modernised which gave a more energising feeling in an older but very cute village. The indoor pool with the amazing view. Rooms were well insulated from noise. I really liked that the hotel added little touches like free water bottle and a little departure gift. Super sweet. I definitely can envisage another visit to Hotel Heiden.

During this stay all was practically perfect. I hope to experience just as wonderful experience at the Hotel Heiden again.

Decor exceptional, great design and colour scheme. Breakfast and lunch were perfect. The majority of staff were excellent and nothing was too much trouble. With a special mention to Maria in the restaurant who was so helpful and courteous, with a sunny disposition, she made our stay memorable, the hotel are lucky to have her.

Only criticism is about the pillows! Very soft and fluffy, not suitable for me and it made it difficult to get a good nights sleep. I recommend a couple of options should be available just to add a little personal touch.

Exceptional stay at Hotel Heiden with extraordinary friendly staff. Everything was very clean and modern. The sauna area was amazing as well. I can highly recommend this hotel to everyone who wants to have a great relaxing weekend at the Bodensee!

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Stunning view of lake, nice wellness area and architecture style of hotel interior and good hotel restaurant.

I prefer more vegetables on the breakfast.

This is 4th time we come here. Really peaceful, close to transportation, nice restaurant at the hotel. The staffs are very helpful and friendly. Beautiful lake View from swimming pool and hotel restaurant is priceless.

Great hotel with a beautiful lounge area and spacious rooms with comfortable beds. The highlight is the views from the lounge and the wellness sauna area. Great place to relax.

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