The Hotel, the Service, the Staff were all 5 star and incredible! It is a magical and beautiful place! I can’t say enough about the staff and how helpful they were to us. Our son got married and they went above and beyond to have flowers in the room, rose petals on the bed. The Hotel itself is magical, so beautiful! Words can’t describe it! We look forward to returning!

NOTHING!!!

It is a beautiful hotel with outstanding service, comfort and civility. The breakfasts were great. I loved the afternoon chamber music in the lounge. The staff are wonderful and extremely helpful.

Nothing.

The location, view , hospitality, service all were excellent. It has been one of the most memorable stays of my life around the world.

Oh my I have nothing to say.

The Waldhaus stands alone, both metaphorically and literally. The Grande Dame of Sils-Maria is impeccable in its ability to be seen as a reminder of the world of great hotels and yet remain a place of great warmth and friendly service. Everyone, and everything, is superb.

If you are recharging a device during the day, make sure you advise the supportive service staff not to turn the room power off. completely.

Location was a little remote but I think that was the whole idea- to be away from it all in the forest.

Food and spa treatments were a little pricey but exceptional service.

Everything at the Waldhaus was absolute perfection. We stayed here for four nights for our honeymoon and were so overwhelmed with the beauty of the property and the surrounding landscape, the friendliness and care of the staff, and the old world charm of this historic hotel. From the moment we arrived at the Waldhaus, we were greeted warmly by the staff and owners of the property. Our room was so well appointed and had the most amazing view of Lake Sils. The turn down service every evening made returning to our room after dinner like returning home. The food is delicious (you have to do the half board option!!) and the nightly menus kept things interesting and fresh. The spa was beyond anything we had ever enjoyed before, with a steam room, sauna, soaking pools, and relaxation rooms. We went on a hike through the Fex Valley and were in awe of everything we saw. It was like being transported back in time with all the modern conveniences and amenities included. Though I'm happy to be home, I will always miss the Waldhaus.

There is nothing that could have been improved on. The Waldhaus was absolutely perfect in every way. The only thing I didn't like was leaving the property!

The old style of architecture and Theo wonderful view of Libya is and lake from the room

Internet access in a room was not excellent. I had to change a room twice. It took an hour to settle after check in. Nonetheless staff were so friendly and flexible to find a room with good internet connectivity.

Service is excellent

Everything is perfect

Very friendly staff; wonderful breakfast; family-run atmosphere. They made me feel very welcome as a single guest. A wonderful hotel.

The unique charm of an historical hotel in the Swiss alps, combined with modern architecture of the Spa intergrating perfectly in the landscape.